Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Simply provide your product or service details, and Norby will promptly deliver accurate responses to your clients. Managing customer service can often be both draining and costly due to the repetitive tasks it entails in today’s fast-paced environment. Our goal is to improve the productivity of your support and sales teams by automating these routine inquiries through advanced AI technology. We strive to make this solution accessible and user-friendly for small businesses as well. There's no need for your team to respond to questions that could easily be answered by browsing your website, as Norby efficiently takes care of them, allowing your staff to concentrate on more complex issues. Moreover, Norby is designed to ensure that the right offer reaches the right customer at precisely the right time, enhancing the overall customer experience. By integrating Norby, your business can not only save time but also create a more streamlined and effective customer interaction process.
Description
SmartAssistants answer most frequently asked questions instantly, and provide a frictionless and frustration-free experience. Organizations can optimize their customer support spend by answering the questions right away. SmartAssistants can help you provide differentiated and personalized customer service. The ability to provide a seamless experience and be available 24/7 helps in building trust with customers and increasing customer retention rates. SmartAssistants are a gatekeeper, answering the most common questions that frustrate customer service representatives. Customers service reps can be helped by organizations to help them focus on solving the most important questions and create a positive customer service culture. If the Assistant is not yet trained, you can transfer the conversation to another human agent. This keeps your customer informed and ensures that you are paying attention to their needs when they arise.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Connect
No
Ameyo by Exotel
No
Avaya Experience Platform
No
Axis LMS
Yes
ChatGPT
Yes
Facebook Messenger
No
Five9
No
HubSpot CRM
No
HubSpot Customer Platform
No
Microsoft Teams
No
Integrations
Amazon Connect
Yes
Ameyo by Exotel
Yes
Avaya Experience Platform
Yes
Axis LMS
No
ChatGPT
No
Facebook Messenger
Yes
Five9
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Microsoft Teams
Yes
Pricing Details
€0.17 per day
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Norby AI
Founded
2020
Country
Estonia
Website
norby.io
Vendor Details
Company Name
SmartBots
Founded
2018
Country
United States
Website
www.smartbots.ai/
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
No
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
No
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No