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Description
Noovy aims to enhance the operations of contemporary hotels and improve the experience for guests through simplification, automation, and streamlining. It covers everything from the booking engine to check-out, as well as front desk operations and revenue management, making all processes more efficient and interconnected. Founded by a group of ex-hoteliers, Noovy was created with the belief that the hospitality sector requires a technological transformation. Right from its inception, the Noovy platform has been tailored to be the most accessible, user-friendly, and comprehensive system available. This intelligent and straightforward solution enables hotel management to optimize operations effortlessly. By automating mundane tasks, Noovy allows guests the flexibility to check in and make payments in a way that suits them best. You can maintain complete oversight of your hotel operations through our mobile application, even when you're on the move. Noovy is not just a tool; it is a beloved choice among hoteliers and guests globally, fostering a community that values innovation and connectivity in the hospitality industry.
Description
hotelierAI serves as a cutting-edge, comprehensive guest management and CRM platform, seamlessly integrating with the hotelierDirect booking system. By leveraging data analytics to evaluate, categorize, and forecast guest behavior, it provides essential insights into guest profiles for the front desk. This empowers you to devise timely, relevant marketing campaigns tailored with personalized content for guests before, during, and after their stays. Additionally, it enhances the management of your social media channels and helps you maintain positive review scores for your hotel. Unlike conventional CRM systems, hotelierAI delves into guests’ past spending habits, stay patterns, and social demographics, offering invaluable insights into the traits and needs of your most important customers. It enables a deeper understanding of direct booking guests, allowing you to identify and target your most lucrative guest segments. Moreover, the platform facilitates the creation of dynamic guest profiles that can be easily shared with customer-facing teams across your various properties, ensuring a cohesive approach to guest management. This holistic view of guest interactions ultimately leads to improved satisfaction and loyalty.
API Access
Has API
API Access
Has API
Integrations
Runnr.ai
Pricing Details
€5 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Noovy
Founded
2009
Country
Ireland
Website
noovy.com
Vendor Details
Company Name
digital hotelier
Founded
2001
Country
United Kingdom
Website
www.digitalhotelier.com/data-intelligence/guest-management-crm/
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental