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Description
Noovy aims to enhance the operations of contemporary hotels and improve the experience for guests through simplification, automation, and streamlining. It covers everything from the booking engine to check-out, as well as front desk operations and revenue management, making all processes more efficient and interconnected. Founded by a group of ex-hoteliers, Noovy was created with the belief that the hospitality sector requires a technological transformation. Right from its inception, the Noovy platform has been tailored to be the most accessible, user-friendly, and comprehensive system available. This intelligent and straightforward solution enables hotel management to optimize operations effortlessly. By automating mundane tasks, Noovy allows guests the flexibility to check in and make payments in a way that suits them best. You can maintain complete oversight of your hotel operations through our mobile application, even when you're on the move. Noovy is not just a tool; it is a beloved choice among hoteliers and guests globally, fostering a community that values innovation and connectivity in the hospitality industry.
Description
ReviewPro offers a powerful suite of tools and processes that help hoteliers manage guest experience. Brands can now gather guest feedback from all touchpoints of the guest journey and manage it on a single dashboard. This allows them to gain valuable insights into areas that need improvement. Hoteliers can automate guest communication using an AI-driven messaging platform. This allows them to respond quicker and more efficiently to guests' queries and requests. These tools enable hoteliers to quickly fix problems while guests are still on the property. Guests' insights can be used to improve the guest experience, boost online visibility, improve rankings on OTAs, TripAdvisor, increase revenue, and raise reputation.
API Access
Has API
No
API Access
Has API
No
Integrations
HotelAppz
No
IDeaS G3 RMS
No
MyForecast
No
Oaky
No
Runnr.ai
Yes
Seekom
No
Storable Newbook
No
Tripadvisor
No
Integrations
HotelAppz
Yes
IDeaS G3 RMS
Yes
MyForecast
Yes
Oaky
Yes
Runnr.ai
No
Seekom
Yes
Storable Newbook
Yes
Tripadvisor
Yes
Pricing Details
€5 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Noovy
Founded
2009
Country
Ireland
Website
noovy.com
Vendor Details
Company Name
Review Rank
Founded
2008
Country
Spain
Website
www.reviewpro.com
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
Yes
Catering
No
Employee Management
Yes
Extended Stay
No
Front Office Management
Yes
GDS / OTA Integration
Yes
Group Management
No
Guest Experience (GEM)
Yes
Housekeeping Management
Yes
Loyalty Program
No
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
No
Multi-Property
No
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
Yes
Reviews Management
No
Single Property
No
Vacation Rental
No
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
Yes
Inline Media / Videos
No
Machine Learning
Yes
Natural Language Processing
Yes
Payment Integration
No
Prediction
No
Ready-made Templates
Yes
Reporting / Analytics
Yes
Sentiment Analysis
No
Social Media Integration
Yes
Customer Communications Management
Batch Communications
Yes
Chat / Messaging
Yes
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
Yes
On-Demand Communications
Yes
Personalization
Yes
Print Management
No
Template Management
Yes
Video Content
No
Issue Tracking
Assignment Management
Yes
Dashboard
Yes
Escalation Management
Yes
Issue Auditing
No
Issue Scheduling
No
Knowledge Base
No
Project Management
No
Recurring Issues
Yes
Scheduling
No
Task Management
Yes
Review Management
Campaign Management
No
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
No
Sentiment Analysis
Yes
Social Sharing
No
White Label
No
Survey
Custom Survey URLs
No
Data Analysis Tools
Yes
Email Marketing
No
Mobile Survey
Yes
Offline Response Collection
No
Paper Survey
No
Question Branching
Yes
Question Library
Yes
Site Intercept Survey
No
Skip Logic
Yes
Supports Audio / Images / Video
No
