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Description
Noise Firewall is a software tool for shared workspaces and call centers. It blocks ambient noise from the call center/shared workspace and stops customers from hearing it. It protects customers from ambient noises such as supervisors giving instructions, announcements on PA, and other agents talking to customers. Supports hybrid work models that combine remote work with work in the office. The Noise Firewall can also be used to remove non-human sounds such as car horns and barking dogs. It can be deployed in virtually any telephony environment. It supports both a distributed or centralized architecture. It does not require any connection to any cloud service. In addition, it protects sensitive and personal data from being overheard. This is in accordance with regulations such as HIPAA, FedRAMP, HIPAA and GDPR. It provides a useful dashboard that displays statistics about call quality, including a Noise Map of the Call Center.
Description
Enhance your sales and operations team with our AI agent, capable of executing intricate tasks across various languages through both text and voice communication while ensuring enterprise-level security. By integrating AI with human agents, you can achieve remarkable efficiency that is 100 times greater than traditional methods. Every call is automatically transcribed into a chat format, and recordings are readily available for review, enabling you to assess the precision of AI-generated responses effortlessly. You can also establish diverse development paths for agents by linking checkpoints with calls, wait times, SMS, and reminders via WhatsApp. Custom workflows can be effortlessly created using AI agents in just a few clicks. Tailor your AI agent by easily replicating the voice, style, tone, knowledge base, and specific use cases of your top-performing agent directly from our user-friendly dashboard. Our system seamlessly supports text, voice, and digital messaging, eliminating the need to invest in multiple vendors for a comprehensive AI-driven call center solution. Ultimately, this approach not only saves costs but also streamlines your operations significantly.
API Access
Has API
API Access
Has API
Integrations
Gmail
SAP ERP
Slack
WhatsApp
Zendesk
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SoliCall
Founded
2006
Country
Israel
Website
solicall.com/noise-firewall/
Vendor Details
Company Name
TalkStack AI
Founded
2023
Country
United States
Website
www.talkstack.ai/