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Description
Noesent offers a robust AI-driven automation platform tailored for fintech and financial services, designed to streamline operations such as payment verification, fraud detection, and API integration. The platform deploys specialized AI agents that handle repetitive and time-consuming tasks—like Morgan for parsing API documentation or Benjamin for smart payment routing—freeing teams to focus on higher-value work. Built with enterprise-grade security and compliance certifications including ISO 42001, Noesent ensures your data remains protected. Real-time dashboards and seamless integration help improve transparency and operational efficiency. Customers have reported cutting investigation times by 70% and speeding response times by up to 10x. Noesent also features a direct feedback loop with founders to quickly adapt agents to evolving workflows. The solution scales with business growth and integrates easily into existing fintech environments. It is ideal for fintechs, PSPs, banks, and financial institutions looking to accelerate digital transformation.
Description
SearchUnify is an enterprise Agentic AI platform built to transform customer support through autonomous, intelligent operations. Powered by SearchUnifyFRAG™ (Federated Retrieval Augmented Generation), the SCORE framework, and Agentic RAG, the platform unifies siloed enterprise data to deliver contextually accurate, real-time responses across the support lifecycle.
Its core product suite includes Cognitive Search for AI-powered retrieval across fragmented knowledge sources, SearchUnifyGPT™ for cited generative AI answers across every support touchpoint, SUVA (Virtual Assistant) for autonomous multi-turn query resolution, Knowbler for knowledge creation and management, and Agent Helper for real-time AI assistance during case resolution.
The Agentic AI Suite deploys eight purpose-built agents across the support lifecycle. The AI Support Agent handles end-to-end self-service case resolution. The AI SupportPlus Agent autonomously resolves CRM tickets, initiates clarification loops when context is missing, and hands off complex cases with full context. The AI Classification Agent manages real-time case tagging and routing. The AI Escalation Manager predicts and mitigates escalation risk. The AI Knowledge Agent automates knowledge creation and identifies content gaps. The AI Competency Agent resolves complex L2 technical workflows autonomously. The AI Agent Partner provides in-the-moment guidance to support teams. The AI Case Quality Auditor evaluates 100% of closed cases for continuous improvement.
The platform supports BYOLLM, Model Context Protocol (MCP), and a governance layer with role-based access control, PII masking, and compliance with ISO 27001, HIPAA, and SOC 2. It integrates with 100+ enterprise platforms including Salesforce, Zendesk, and ServiceNow.
API Access
Has API
No
API Access
Has API
No
Integrations
Adobe Marketo Engage
No
Aha!
No
Appinium
No
Google Drive
No
Guru
No
Jira
No
Khoros
No
KnowledgeOwl
No
MadCap Flare
No
Microsoft Azure
No
Integrations
Adobe Marketo Engage
Yes
Aha!
Yes
Appinium
Yes
Google Drive
Yes
Guru
Yes
Jira
Yes
Khoros
Yes
KnowledgeOwl
Yes
MadCap Flare
Yes
Microsoft Azure
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Noesent
Founded
2025
Country
Czech Republic
Website
noesent.cz/en
Vendor Details
Company Name
SearchUnify
Founded
2008
Country
India
Website
www.searchunify.com
Product Features
Product Features
Enterprise Search
AI / Machine Learning
Yes
Faceted Search / Filtering
Yes
Full Text Search
Yes
Fuzzy Search
Yes
Indexing
Yes
Text Analytics
Yes
eDiscovery
Yes
