Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
An authoring tool that incorporates elearning best practices allows you to quickly create online courses. Your courses will adapt to the device used. They will look great on any device, mobile or desktop, so that your teams can learn wherever and whenever they like. It's easy to create courses, surveys, and assessments. Drag your content onto a page template. You can then bring them to life using audio, video and images. Engage your learners through a variety of interactions, including drag & drop, labelled graphics, and multiple choice exercises. No additional charge, our support program is included in your license. Our reputation for quality is unmatched. We offer training, advice, and a designated Customer Success manager to assist you every step of your journey.
Description
ServiceSkills is a comprehensive eLearning platform that provides a carefully selected array of soft skills training courses aimed at enhancing employee performance. Featuring hundreds of modules on customer service, team collaboration, management training, and creating a respectful workplace, this solution is enriched with quizzes, feedback on answers, and reminders of essential points. A powerful administrative management system allows supervisors to assign courses, track progress, and identify areas needing improvement. You can request a demo code to see how it can benefit your organization. It’s important to acknowledge that your team members strive to excel in their roles, but exceptional interpersonal skills do not develop on their own. ServiceSkills equips your workforce with an extensive range of soft skills, including customer service proficiency, customer success strategies, effective business writing, best practices for online meetings, workplace respect, team building techniques, email etiquette, conflict resolution strategies, internal customer relations, foundational selling skills, ethics training, diversity awareness, and ways to tackle harassment and bullying, as well as mentoring skills. By investing in this training, you can foster a more capable and cohesive team.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$850 per user per year
Free Trial
Yes
Free Version
No
Pricing Details
$2990.00/year
Price is for up to 20 users.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Nimble Elearning
Founded
2009
Country
United Kingdom
Website
www.nimble-elearning.com
Vendor Details
Company Name
ServiceSkills
Country
United States
Website
www.serviceskills.com
Product Features
Course Authoring
Content Import / Export
Yes
Course Publishing
No
Gamification
No
Instructor-Led Courses
Yes
Interactive Content
Yes
PowerPoint Conversion
Yes
Self-Paced Courses
Yes
Storyboarding
Yes
Template Management
Yes
Test / Quiz Creation
No
Video Management
No
eLearning Authoring Tools
Content Import / Export
No
Course Publishing
No
Gamification
No
Instructor-Led Courses
No
Interactive Content
No
PowerPoint Conversion
No
Self-Paced Courses
No
Storyboarding
No
Template Management
No
Test / Quiz Creation
No
Video Management
No
Microlearning
Adaptive Learning
No
Asynchronous Learning
No
Built-In Course Authoring
No
Content Library
No
Evaluation Management
No
Gamification
No
Leaderboards
No
Progress Tracking
No
Quizzes
No
Rewards Management
No
Mobile Learning
Academic / Education
No
Asynchronous Learning
No
Blended Learning
No
Built-In Course Authoring
No
Certification Management
No
Content Management
No
Corporate / Business
No
Employee Training
No
Engagement Monitoring
No
Gamification
No
Media Management
No
Skills Tracking
No
Social Learning
No
Student Portal
No
Synchronous Learning
No
Testing / Assessments
No
Training Companies
No
Video Conferencing
No
Virtual Classroom
No
eCommerce
No
Training
Academic / Education
No
Asynchronous Learning
No
Blended Learning
No
Built-In Course Authoring
No
Built-in LMS
No
Certification Management
No
Corporate / Business
No
Learner Portal
No
Mobile Learning
No
Simulation
No
Synchronous Learning
No
Training Companies
No
eCommerce
No
Product Features
Course Authoring
Content Import / Export
No
Course Publishing
No
Gamification
No
Instructor-Led Courses
No
Interactive Content
No
PowerPoint Conversion
No
Self-Paced Courses
No
Storyboarding
No
Template Management
No
Test / Quiz Creation
No
Video Management
No
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Training
Academic / Education
No
Asynchronous Learning
No
Blended Learning
No
Built-In Course Authoring
No
Built-in LMS
No
Certification Management
Yes
Corporate / Business
No
Learner Portal
No
Mobile Learning
No
Simulation
No
Synchronous Learning
No
Training Companies
No
eCommerce
No