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features
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support

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Description

Digital Insights is a versatile platform designed to extract valuable information from various data sources by analyzing consumer and brand interactions, as well as online searching habits. In today's digital landscape, consumers engage in a cycle of searching, reading, sharing, and decision-making on the internet. Each inquiry from businesses necessitates a tailored approach, selecting specific data streams, tools, models, and expertise. By leveraging Artificial Intelligence to filter out irrelevant information and categorize extensive unstructured data, we are able to collect and interpret pertinent data that informs strategic business decisions. Combining human expertise, experience, and AI capabilities, NielsenIQ analysts pinpoint the most significant themes, topics, and keywords for examining consumer engagement. The platform encompasses data from social media, search engines, and e-commerce reviews, all interconnected by common themes and characteristics, ultimately unveiling insights throughout the consumer journey and enhancing understanding of market dynamics. This holistic approach allows businesses to adapt more effectively to evolving consumer behaviors.

Description

Vigilo® from Scry Analytics conducts predictive analyses on both internal and external data sourced from a variety of social media channels and news websites to provide decision-makers with actionable insights and recommendations for improved decision-making processes. The Vigilo® Adverse Event detection feature employs unique algorithms to interpret and analyze information from online posts, blogs, articles, social media outlets, and diverse news platforms to gauge the likelihood of business success or failure. Additionally, Vigilo® Service Ticket Management leverages artificial intelligence to enhance the quality of support services—both internal and external—by analyzing historical data associated with service requests. Furthermore, Vigilo® Optimal Factory Scheduling creates demand forecasts by taking a comprehensive approach to data related to customer demand, supply chain logistics, manufacturing, and distribution operations. This holistic methodology enables organizations to make better-informed decisions that can significantly enhance operational efficiency and responsiveness to market changes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

NielsenIQ

Country

United States

Website

nielseniq.com/global/en/solutions/nielseniq-social-360/

Vendor Details

Company Name

Scry AI

Founded

2014

Country

United States

Website

scryai.com

Product Features

Social Media Monitoring

Audience Segmentation No 
Competitive Analysis No 
Configurable Alerts No 
Customer Engagement No 
Dashboard No 
Impact Scoring No 
Influencer Tracking No 
Reputation Management No 
Sentiment Analysis No 
Trend Tracking No 

Product Features

Predictive Analytics

AI / Machine Learning No 
Benchmarking No 
Data Blending No 
Data Mining No 
Demand Forecasting No 
For Education No 
For Healthcare No 
Modeling & Simulation No 
Sentiment Analysis No 

Social Media Monitoring

Audience Segmentation No 
Competitive Analysis No 
Configurable Alerts No 
Customer Engagement No 
Dashboard No 
Impact Scoring No 
Influencer Tracking No 
Reputation Management No 
Sentiment Analysis No 
Trend Tracking No 

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