Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Digital Insights is a versatile platform designed to extract valuable information from various data sources by analyzing consumer and brand interactions, as well as online searching habits. In today's digital landscape, consumers engage in a cycle of searching, reading, sharing, and decision-making on the internet. Each inquiry from businesses necessitates a tailored approach, selecting specific data streams, tools, models, and expertise. By leveraging Artificial Intelligence to filter out irrelevant information and categorize extensive unstructured data, we are able to collect and interpret pertinent data that informs strategic business decisions. Combining human expertise, experience, and AI capabilities, NielsenIQ analysts pinpoint the most significant themes, topics, and keywords for examining consumer engagement. The platform encompasses data from social media, search engines, and e-commerce reviews, all interconnected by common themes and characteristics, ultimately unveiling insights throughout the consumer journey and enhancing understanding of market dynamics. This holistic approach allows businesses to adapt more effectively to evolving consumer behaviors.
Description
SM2 serves as the core component of the suite. It captures social data in real-time from countless social and digital media sources worldwide, maintaining three years of ongoing historical data. This platform allows users to define the specific conversations they wish to track and analyze through its robust search capabilities. Users can access a diverse array of pre-configured reports that reveal trends in volume, share of voice across various media types—such as social networks, blogs, news outlets, reviews, forums, and message boards—along with insights into sentiment, leading authors, geographic distribution, languages, and user demographics like age and gender. Advanced Boolean search queries paired with effective ad and spam detection deliver highly pertinent search outcomes. Additionally, SM2 can generate language-specific searches across 48 languages, enhancing its versatility. Moreover, its ensemble-based sentiment detection algorithm can be fine-tuned to better reflect the way customers communicate within different languages and sectors, providing a more tailored analysis.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
NielsenIQ
Country
United States
Website
nielseniq.com/global/en/solutions/nielseniq-social-360/
Vendor Details
Company Name
Social Data Intelligence
Website
socialdataintelligence.com/services/
Product Features
Social Media Monitoring
Audience Segmentation
No
Competitive Analysis
No
Configurable Alerts
No
Customer Engagement
No
Dashboard
No
Impact Scoring
No
Influencer Tracking
No
Reputation Management
No
Sentiment Analysis
No
Trend Tracking
No
Product Features
Social Media Monitoring
Audience Segmentation
No
Competitive Analysis
Yes
Configurable Alerts
No
Customer Engagement
No
Dashboard
No
Impact Scoring
No
Influencer Tracking
No
Reputation Management
Yes
Sentiment Analysis
Yes
Trend Tracking
No