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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

NielsenIQ SmartStore provides valuable insights into shopper behavior that enable effective in-store product merchandising, enhance your influence with retailers, and keep you ahead of evolving shopper preferences. It allows you to replicate any in-store shopping scenario in a virtual setting. By utilizing a remote testing system, you can uncover the reasons behind purchasing decisions, equipping you with the necessary data to optimize aisles, departments, shelves, and overall store layouts to boost performance. Experience a revolutionary virtual shopping platform that significantly enhances research in the CPG and FMCG sectors. SmartStore facilitates the creation of highly realistic and engaging three-dimensional, 360-degree store simulations. Additionally, you can leverage immersive testing capabilities that keep you distinct from competitors, ensuring no disruption occurs on the shelf, all backed by solid data to support your strategic recommendations. This comprehensive approach not only empowers brands but also transforms the way retailers engage with their customers in a meaningful way.

Description

Enhance your revenue, boost customer satisfaction, and foster brand loyalty by seamlessly integrating your online and physical store experiences. Allow customers to explore your store remotely from the comfort of their homes, while simultaneously transitioning your in-person sales tactics into the digital realm. Assist shoppers in locating their desired items, suggest related products, and guide them through the checkout process. Utilize advanced tools such as high-definition video chat, co-browsing, text messaging, chatbots, and online appointment scheduling, all within a comprehensive platform. Provide exceptional service and expert product guidance to your customers online, ensuring a flawless shopping experience that merges virtual and real-world interactions. Offer an engaging and immersive experience that not only enhances conversions but also elevates the average order value. With high-definition video technology, you can present your products in a captivating and intimate manner, making them more appealing to potential buyers. This innovative approach not only meets customer needs but also creates memorable shopping experiences that encourage repeat visits and long-term loyalty.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

NielsenIQ

Country

United States

Website

nielseniq.com/global/en/solutions/smart-store/

Vendor Details

Company Name

Vee24

Country

United States

Website

www.vee24.com

Product Features

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing No 
Website Visitor Tracking Yes 

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