Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
NielsenIQ SmartStore provides valuable insights into shopper behavior that enable effective in-store product merchandising, enhance your influence with retailers, and keep you ahead of evolving shopper preferences. It allows you to replicate any in-store shopping scenario in a virtual setting. By utilizing a remote testing system, you can uncover the reasons behind purchasing decisions, equipping you with the necessary data to optimize aisles, departments, shelves, and overall store layouts to boost performance. Experience a revolutionary virtual shopping platform that significantly enhances research in the CPG and FMCG sectors. SmartStore facilitates the creation of highly realistic and engaging three-dimensional, 360-degree store simulations. Additionally, you can leverage immersive testing capabilities that keep you distinct from competitors, ensuring no disruption occurs on the shelf, all backed by solid data to support your strategic recommendations. This comprehensive approach not only empowers brands but also transforms the way retailers engage with their customers in a meaningful way.
Description
Enhance your revenue, boost customer satisfaction, and foster brand loyalty by seamlessly integrating your online and physical store experiences. Allow customers to explore your store remotely from the comfort of their homes, while simultaneously transitioning your in-person sales tactics into the digital realm. Assist shoppers in locating their desired items, suggest related products, and guide them through the checkout process. Utilize advanced tools such as high-definition video chat, co-browsing, text messaging, chatbots, and online appointment scheduling, all within a comprehensive platform. Provide exceptional service and expert product guidance to your customers online, ensuring a flawless shopping experience that merges virtual and real-world interactions. Offer an engaging and immersive experience that not only enhances conversions but also elevates the average order value. With high-definition video technology, you can present your products in a captivating and intimate manner, making them more appealing to potential buyers. This innovative approach not only meets customer needs but also creates memorable shopping experiences that encourage repeat visits and long-term loyalty.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
NielsenIQ
Country
United States
Website
nielseniq.com/global/en/solutions/smart-store/
Vendor Details
Company Name
Vee24
Country
United States
Website
www.vee24.com
Product Features
Product Features
Live Chat
Canned Responses
Yes
Customizable Branding
No
Geo Targeting
Yes
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
No
Website Visitor Tracking
Yes