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features
design
support

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Description

Nickelled, a user-onboarding software that makes product tours simple, can turn new users into customers. Businesses of all sizes and types can quickly create code-free walkthroughs that convert and onboard every user with Nickelled. The solution includes an easy-to-use plugin to create guides on any website. Analytics are available to track how users use the guides. Integrations with leading email, live chat, and helpdesk solutions are also available.

Description

Onboarding serves a vital role in assimilating new employees into an organization, encompassing a dual focus. It not only equips new hires with essential resources and knowledge needed to thrive within their roles but also fosters their integration into the company's culture and social fabric. Therefore, onboarding transcends mere administrative tasks such as completing paperwork. Establishing trust and interpersonal relationships is crucial, irrespective of whether the organization is a burgeoning start-up or an established corporation. Companies should prioritize making this initial period impactful, as successful onboarding can pave the way for future achievements, whether conducted in person or through virtual channels. Additionally, the practice of buddy onboarding is increasingly recognized as an essential element of a comprehensive onboarding strategy, enhancing the overall experience for newcomers. By investing in a robust onboarding process, organizations can cultivate a more engaged and cohesive workforce.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$199.99/month
Starts at $199/mo for unlimited monthly active users.
Free Trial Yes 
Free Version No 

Pricing Details

$160 one-time payment
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Nickelled

Founded

2014

Country

United Kingdom

Website

www.nickelled.com

Vendor Details

Company Name

introDus

Founded

2016

Country

Denmark

Website

introdus.dk

Product Features

Customer Engagement

Analytics Yes 
Churn Management Yes 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection Yes 
Gamification No 
Live Chat No 
Video Content No 

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation No 
Dashboard Yes 
Feedback Management No 
Knowledge Management Yes 
Multi-Channel Collection Yes 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Digital Adoption Platforms

Audience Segmentation No 
Content Creation Yes 
Contextual Guidance Yes 
Data Validation Yes 
In-App Training Yes 
Launch Management Yes 
Multi-Language Yes 
Self Service Tools Yes 
Surveys & Feedback Yes 
User Onboarding Yes 

Product Features

Digital Adoption Platforms

Audience Segmentation No 
Content Creation No 
Contextual Guidance No 
Data Validation No 
In-App Training No 
Launch Management No 
Multi-Language No 
Self Service Tools No 
Surveys & Feedback No 
User Onboarding No 

Onboarding

Course Management Yes 
Document Management Yes 
E-Verify / I-9 Forms No 
Electronic Forms No 
Electronic Signature No 
Employee Handbook Yes 
Employee Portal No 
File Management Yes 
Job Description Management No 
Orientation Management Yes 
Self Service Portal Yes 
Task Management Yes 
Tax Forms No 
Training Management Yes 

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