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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Monitor and Visualize Microsoft 365 Performance Microsoft 365 deployments can include a variety of complex components such as Teams, SharePoint and Exchange. Although it is unlikely, failure can not be ruled out. It is difficult to keep track of the entire deployment because of the interdependence between M365 elements. Your Microsoft 365 Service Health Dashboard in the Microsoft 365 Admin Center may show no issues, but users send tickets claiming they are having trouble logging into their SharePoint. This is made easier by the NiCE Active 365 Management Pack. It identifies and discloses performance issues that can be traced back to users, groups or mailboxes. Advanced infrastructure and application monitoring are available to provide a better user experience, fast troubleshooting, outage prevention and a better user experience.

Description

process4.biz is fully integrated with Microsoft Visio, offering a user-friendly graphical interface that encompasses all database and repository functions. Designed to support client capabilities, our tool excels in multi-user environments, a feature that has proven effective in both large and enterprise-level organizations. It facilitates redundancy-free modeling of all data, allowing changes to be made centrally and reflected across the entire data model seamlessly. Furthermore, process4.biz integrates effortlessly with Microsoft Visio, Office, SharePoint, and Exchange, supporting both 32-bit and 64-bit versions. Additionally, the platform features a built-in workflow for multi-tiered, customizable approval management, which can be further enhanced with workflows based on Microsoft SharePoint when needed. Version management in process4.biz can be utilized independently of Microsoft SharePoint or in conjunction with it, ensuring optimal functionality alongside approval management processes. Overall, process4.biz streamlines collaboration and enhances productivity, making it an invaluable tool for organizations of all sizes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft 365 Yes 
Microsoft Entra ID Yes 
Microsoft Exchange Yes 
Microsoft SharePoint Yes 
Microsoft System Center Operations Manager (SCOM) Yes 
Microsoft Teams Yes 

Integrations

Microsoft 365 No 
Microsoft Entra ID No 
Microsoft Exchange No 
Microsoft SharePoint No 
Microsoft System Center Operations Manager (SCOM) No 
Microsoft Teams No 

Pricing Details

on request
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

NiCE IT Management Solutions GmbH

Founded

1991

Country

Germany

Website

www.nice.de/microsoft365/

Vendor Details

Company Name

process4.biz

Founded

2003

Country

Austria

Website

www.process4.biz

Product Features

Application Performance Monitoring (APM)

Baseline Manager Yes 
Diagnostic Tools Yes 
Full Transaction Diagnostics Yes 
Performance Control Yes 
Resource Management Yes 
Root-Cause Diagnosis Yes 
Server Performance Yes 
Trace Individual Transactions Yes 

Product Features

Business Process Management

Access Controls / Permissions No 
Alerts / Notifications No 
Business Process Automation No 
Business Rules Management Yes 
Collaboration Yes 
Process Change Tracking Yes 
Process Mapping Yes 
Process Modeling & Design Yes 
Visual Workflow Management No 

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