Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Monitor and Visualize Microsoft 365 Performance
Microsoft 365 deployments can include a variety of complex components such as Teams, SharePoint and Exchange. Although it is unlikely, failure can not be ruled out.
It is difficult to keep track of the entire deployment because of the interdependence between M365 elements. Your Microsoft 365 Service Health Dashboard in the Microsoft 365 Admin Center may show no issues, but users send tickets claiming they are having trouble logging into their SharePoint.
This is made easier by the NiCE Active 365 Management Pack. It identifies and discloses performance issues that can be traced back to users, groups or mailboxes.
Advanced infrastructure and application monitoring are available to provide a better user experience, fast troubleshooting, outage prevention and a better user experience.
Description
harmon.ie is a Microsoft 365 productivity platform that simplifies how organizations save, classify, and manage emails and documents from Outlook. The solution connects Outlook users with SharePoint, Teams, and OneDrive so they can work with important files and messages from one familiar interface. Users can drag and drop emails or attachments into Microsoft 365 locations while harmon.ie captures key metadata automatically. The platform can map email headers to SharePoint fields, apply labels to saved messages, and prompt users to add required metadata when needed. This makes it easier for businesses to keep records organized, searchable, auditable, and aligned with governance policies. harmon.ie offers two product options, including New harmon.ie for Outlook on the Web, Outlook for Mac, new Outlook, and classic Outlook, plus harmon.ie Classic for traditional Outlook for Windows and hybrid SharePoint environments. IT teams can use harmon.ie to support compliance, retention, centralized governance, and secure Microsoft 365 adoption. Business users benefit from a smoother workflow because they can stay inside Outlook instead of navigating SharePoint through a browser. harmon.ie helps enterprises reduce information silos, improve document handling, and make email management easier at scale.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft 365
Yes
Microsoft SharePoint
Yes
Microsoft Teams
Yes
Microsoft Entra ID
Yes
Microsoft Exchange
Yes
Microsoft OneDrive
No
Microsoft Outlook
No
Microsoft System Center Operations Manager (SCOM)
Yes
Integrations
Microsoft 365
Yes
Microsoft SharePoint
Yes
Microsoft Teams
Yes
Microsoft Entra ID
No
Microsoft Exchange
No
Microsoft OneDrive
Yes
Microsoft Outlook
Yes
Microsoft System Center Operations Manager (SCOM)
No
Pricing Details
on request
Free Trial
Yes
Free Version
No
Pricing Details
$6 per user per month
Annual subscription. Min 15 users.
Available in USD, EUR, CAD, GBP.
Custom prices for enterprises (150+ users)
Available in USD, EUR, CAD, GBP.
Custom prices for enterprises (150+ users)
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
NiCE IT Management Solutions GmbH
Founded
1991
Country
Germany
Website
www.nice.de/microsoft365/
Vendor Details
Company Name
harmon.ie
Founded
2011
Country
United States
Website
harmon.ie/
Product Features
Application Performance Monitoring (APM)
Baseline Manager
Yes
Diagnostic Tools
Yes
Full Transaction Diagnostics
Yes
Performance Control
Yes
Resource Management
Yes
Root-Cause Diagnosis
Yes
Server Performance
Yes
Trace Individual Transactions
Yes
Product Features
Collaboration
Brainstorming
No
Calendar Management
No
Chat / Messaging
No
Contact Management
No
Content Management
Yes
Document Management
Yes
Project Management
Yes
Real Time Editing
No
Task Management
No
Version Control
Yes
Video Conferencing
No
Content Collaboration
Client Portal
No
Cloud Storage
No
Digital Asset Management
No
Document Creation / Editing
Yes
Document Management
Yes
Electronic Signature
No
Feedback Management
No
File Sharing
Yes
Messaging / Discussion
No
Real-Time / Interactive Editing
No
Roles / Permissions
No
Search
Yes
Version Control
Yes
Video / Image Editing
No
Workflow / Approval Process
Yes
Email Archiving
Access Control
Yes
Backup Management
Yes
Compliance Management
Yes
Data Deduplication
No
Data Export
No
Encryption
No
Retention Management
Yes
Storage Management
No
Threat Protection
No
eDiscovery
Yes
Email Management
Data Recovery
Yes
Email Archiving
Yes
Email Deletion
Yes
Email Discovery
Yes
Email Monitoring
No
Email Recall
No
Queue Manager
No
Response Management
No
Routing
No
Shared Inboxes
Yes
Signature Management
No
Spam Blocker
No
Whitelisting / Blacklisting
No
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
No
Collaboration
Yes
Content Management
Yes
Decision Tree
No
Discussion Boards
No
Full Text Search
No
Knowledge Base Management
No
Self Service Portal
No