Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Monitor and Visualize Microsoft 365 Performance
Microsoft 365 deployments can include a variety of complex components such as Teams, SharePoint and Exchange. Although it is unlikely, failure can not be ruled out.
It is difficult to keep track of the entire deployment because of the interdependence between M365 elements. Your Microsoft 365 Service Health Dashboard in the Microsoft 365 Admin Center may show no issues, but users send tickets claiming they are having trouble logging into their SharePoint.
This is made easier by the NiCE Active 365 Management Pack. It identifies and discloses performance issues that can be traced back to users, groups or mailboxes.
Advanced infrastructure and application monitoring are available to provide a better user experience, fast troubleshooting, outage prevention and a better user experience.
Description
Remasys introduces eaglei, a tool that provides autonomous performance and availability analytics for various digital platforms. Prioritizing the experience of the end user, eaglei delivers insights into how a business's systems appear on users' screens, equipping teams with essential data to enhance user satisfaction. The service supports mobile devices running iOS and Android, along with legacy systems and web platforms. Additionally, eaglei is offered as a fully managed service featuring agentless architecture, ensuring swift implementation and ease of use. This comprehensive solution empowers organizations to make informed decisions and optimize their digital interfaces effectively.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Microsoft 365
Yes
Microsoft Entra ID
Yes
Microsoft Exchange
Yes
Microsoft SharePoint
Yes
Microsoft System Center Operations Manager (SCOM)
Yes
Microsoft Teams
Yes
Integrations
Microsoft 365
No
Microsoft Entra ID
No
Microsoft Exchange
No
Microsoft SharePoint
No
Microsoft System Center Operations Manager (SCOM)
No
Microsoft Teams
No
Pricing Details
on request
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
NiCE IT Management Solutions GmbH
Founded
1991
Country
Germany
Website
www.nice.de/microsoft365/
Vendor Details
Company Name
REMASYS
Founded
1998
Country
Australia
Website
eaglei.net.au
Product Features
Application Performance Monitoring (APM)
Baseline Manager
Yes
Diagnostic Tools
Yes
Full Transaction Diagnostics
Yes
Performance Control
Yes
Resource Management
Yes
Root-Cause Diagnosis
Yes
Server Performance
Yes
Trace Individual Transactions
Yes
Product Features
Application Performance Monitoring (APM)
Baseline Manager
Yes
Diagnostic Tools
Yes
Full Transaction Diagnostics
Yes
Performance Control
Yes
Resource Management
Yes
Root-Cause Diagnosis
Yes
Server Performance
Yes
Trace Individual Transactions
Yes
Website Monitoring
Availability Testing
Yes
Event Logs
Yes
Event-Based Notifications
Yes
FTP Monitoring
Yes
Mail Server Monitoring
Yes
Maintenance Scheduling
Yes
Performance Metrics
Yes
Real Time Monitoring
Yes
Transaction Monitoring
Yes
Uptime Reporting
Yes