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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Monitor and Visualize Microsoft 365 Performance Microsoft 365 deployments can include a variety of complex components such as Teams, SharePoint and Exchange. Although it is unlikely, failure can not be ruled out. It is difficult to keep track of the entire deployment because of the interdependence between M365 elements. Your Microsoft 365 Service Health Dashboard in the Microsoft 365 Admin Center may show no issues, but users send tickets claiming they are having trouble logging into their SharePoint. This is made easier by the NiCE Active 365 Management Pack. It identifies and discloses performance issues that can be traced back to users, groups or mailboxes. Advanced infrastructure and application monitoring are available to provide a better user experience, fast troubleshooting, outage prevention and a better user experience.

Description

Remasys introduces eaglei, a tool that provides autonomous performance and availability analytics for various digital platforms. Prioritizing the experience of the end user, eaglei delivers insights into how a business's systems appear on users' screens, equipping teams with essential data to enhance user satisfaction. The service supports mobile devices running iOS and Android, along with legacy systems and web platforms. Additionally, eaglei is offered as a fully managed service featuring agentless architecture, ensuring swift implementation and ease of use. This comprehensive solution empowers organizations to make informed decisions and optimize their digital interfaces effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Microsoft 365 Yes 
Microsoft Entra ID Yes 
Microsoft Exchange Yes 
Microsoft SharePoint Yes 
Microsoft System Center Operations Manager (SCOM) Yes 
Microsoft Teams Yes 

Integrations

Microsoft 365 No 
Microsoft Entra ID No 
Microsoft Exchange No 
Microsoft SharePoint No 
Microsoft System Center Operations Manager (SCOM) No 
Microsoft Teams No 

Pricing Details

on request
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

NiCE IT Management Solutions GmbH

Founded

1991

Country

Germany

Website

www.nice.de/microsoft365/

Vendor Details

Company Name

REMASYS

Founded

1998

Country

Australia

Website

eaglei.net.au

Product Features

Application Performance Monitoring (APM)

Baseline Manager Yes 
Diagnostic Tools Yes 
Full Transaction Diagnostics Yes 
Performance Control Yes 
Resource Management Yes 
Root-Cause Diagnosis Yes 
Server Performance Yes 
Trace Individual Transactions Yes 

Product Features

Application Performance Monitoring (APM)

Baseline Manager Yes 
Diagnostic Tools Yes 
Full Transaction Diagnostics Yes 
Performance Control Yes 
Resource Management Yes 
Root-Cause Diagnosis Yes 
Server Performance Yes 
Trace Individual Transactions Yes 

Website Monitoring

Availability Testing Yes 
Event Logs Yes 
Event-Based Notifications Yes 
FTP Monitoring Yes 
Mail Server Monitoring Yes 
Maintenance Scheduling Yes 
Performance Metrics Yes 
Real Time Monitoring Yes 
Transaction Monitoring Yes 
Uptime Reporting Yes 

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