Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Monitor and Visualize Microsoft 365 Performance
Microsoft 365 deployments can include a variety of complex components such as Teams, SharePoint and Exchange. Although it is unlikely, failure can not be ruled out.
It is difficult to keep track of the entire deployment because of the interdependence between M365 elements. Your Microsoft 365 Service Health Dashboard in the Microsoft 365 Admin Center may show no issues, but users send tickets claiming they are having trouble logging into their SharePoint.
This is made easier by the NiCE Active 365 Management Pack. It identifies and discloses performance issues that can be traced back to users, groups or mailboxes.
Advanced infrastructure and application monitoring are available to provide a better user experience, fast troubleshooting, outage prevention and a better user experience.
Description
ServiceNow Cloud Observability provides real-time visibility and monitoring of cloud infrastructure, applications and services. It allows organizations to identify and resolve performance problems by integrating data from different cloud environments into a single dashboard. ServiceNow Cloud Observability's advanced analytics and alerting features help IT and DevOps departments detect anomalies, troubleshoot issues, and ensure optimal performance. The platform supports AI-driven insights and automation, allowing teams the ability to respond quickly to incidents. Overall, the platform improves operational efficiency while ensuring a seamless user-experience across cloud environments.
API Access
Has API
API Access
Has API
Integrations
AlertOps
Amazon Web Services (AWS)
Cortex
Cyral
D2iQ
Docker
Google Cloud Platform
Indent
Jenkins
Kubernetes
Integrations
AlertOps
Amazon Web Services (AWS)
Cortex
Cyral
D2iQ
Docker
Google Cloud Platform
Indent
Jenkins
Kubernetes
Pricing Details
on request
Free Trial
Free Version
Pricing Details
$275 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
NiCE IT Management Solutions GmbH
Founded
1991
Country
Germany
Website
www.nice.de/
Vendor Details
Company Name
ServiceNow
Founded
2004
Country
United States
Website
www.servicenow.com/products/observability.html
Product Features
Application Performance Monitoring (APM)
Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions
Product Features
Application Performance Monitoring (APM)
Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions
DevOps
Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports