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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Monitor and Visualize Microsoft 365 Performance Microsoft 365 deployments can include a variety of complex components such as Teams, SharePoint and Exchange. Although it is unlikely, failure can not be ruled out. It is difficult to keep track of the entire deployment because of the interdependence between M365 elements. Your Microsoft 365 Service Health Dashboard in the Microsoft 365 Admin Center may show no issues, but users send tickets claiming they are having trouble logging into their SharePoint. This is made easier by the NiCE Active 365 Management Pack. It identifies and discloses performance issues that can be traced back to users, groups or mailboxes. Advanced infrastructure and application monitoring are available to provide a better user experience, fast troubleshooting, outage prevention and a better user experience.

Description

Rencore Governance offers unparalleled flexibility and effectiveness in managing governance for various Microsoft 365 services, including Microsoft Teams, SharePoint, OneDrive, Azure, Exchange, Yammer, and Power Platform. It enables monitoring of user activity while identifying any discrepancies from established best practices and organizational policies, allowing for automated corrections. This solution is essential for maintaining an organized, compliant, and secure Microsoft 365 environment. By pinpointing potential issues swiftly, Rencore Governance aids in their prompt resolution. It seamlessly integrates with your Microsoft 365 services, presenting a centralized portal that grants a detailed view of your environment's status. Additionally, Rencore Governance continuously observes your ecosystem and consolidates its findings into detailed reports and dashboards, ensuring that you and all relevant stakeholders receive timely updates on current conditions. This proactive approach not only enhances governance but also fosters a culture of accountability within your organization.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft 365 Yes 
Microsoft Exchange Yes 
Microsoft SharePoint Yes 
Microsoft Teams Yes 
Microsoft Azure No 
Microsoft Dynamics 365 No 
Microsoft Entra ID Yes 
Microsoft OneDrive No 
Microsoft Power Platform No 
Microsoft System Center Operations Manager (SCOM) Yes 

Integrations

Microsoft 365 Yes 
Microsoft Exchange Yes 
Microsoft SharePoint Yes 
Microsoft Teams Yes 
Microsoft Azure Yes 
Microsoft Dynamics 365 Yes 
Microsoft Entra ID No 
Microsoft OneDrive Yes 
Microsoft Power Platform Yes 
Microsoft System Center Operations Manager (SCOM) No 

Pricing Details

on request
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

NiCE IT Management Solutions GmbH

Founded

1991

Country

Germany

Website

www.nice.de/microsoft365/

Vendor Details

Company Name

Rencore

Founded

2013

Country

Germany

Website

rencore.com/products/governance/pricing/

Product Features

Application Performance Monitoring (APM)

Baseline Manager Yes 
Diagnostic Tools Yes 
Full Transaction Diagnostics Yes 
Performance Control Yes 
Resource Management Yes 
Root-Cause Diagnosis Yes 
Server Performance Yes 
Trace Individual Transactions Yes 

Product Features

SaaS Management

License Management No 
Onboarding No 
Renewal Management No 
SaaS Operations Management No 
Shadow IT Detection No 
Spend Management No 
Subscription Management No 
Usage Tracking / Analytics No 
Vendor Management No 

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