Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Monitor and Visualize Microsoft 365 Performance
Microsoft 365 deployments can include a variety of complex components such as Teams, SharePoint and Exchange. Although it is unlikely, failure can not be ruled out.
It is difficult to keep track of the entire deployment because of the interdependence between M365 elements. Your Microsoft 365 Service Health Dashboard in the Microsoft 365 Admin Center may show no issues, but users send tickets claiming they are having trouble logging into their SharePoint.
This is made easier by the NiCE Active 365 Management Pack. It identifies and discloses performance issues that can be traced back to users, groups or mailboxes.
Advanced infrastructure and application monitoring are available to provide a better user experience, fast troubleshooting, outage prevention and a better user experience.
Description
Performance diagnostics for applications, systems, and the JVM are provided for both development and operations teams, backed by the expertise of performance specialists. These comprehensive reports enable teams to pinpoint the underlying causes of performance problems effectively. CPU profiling is utilized to discover inefficient code segments, while wallclock profiling helps to uncover issues related to Garbage Collection pauses or memory consumption. Additionally, allocation profiling identifies methods that demonstrate excessive memory allocation practices. JVM diagnostics focus on recognizing Garbage Collection-related challenges, such as long pause durations and frequent collection cycles. Pre-configured health checks and dashboards are available to draw attention to prevalent JVM performance issues concerning Garbage Collection and resource usage. These health checks can be customized to notify your teams, allowing them to resolve potential problems before they escalate. Furthermore, user-friendly, browser-based real-time dashboards can be easily shared among team members, fostering collaboration and timely responses to performance concerns. Overall, this approach not only streamlines diagnostics but also enhances the proactive management of system performance.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft 365
Yes
Microsoft Entra ID
Yes
Microsoft Exchange
Yes
Microsoft SharePoint
Yes
Microsoft System Center Operations Manager (SCOM)
Yes
Microsoft Teams
Yes
Integrations
Microsoft 365
No
Microsoft Entra ID
No
Microsoft Exchange
No
Microsoft SharePoint
No
Microsoft System Center Operations Manager (SCOM)
No
Microsoft Teams
No
Pricing Details
on request
Free Trial
Yes
Free Version
No
Pricing Details
$159.00/month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
NiCE IT Management Solutions GmbH
Founded
1991
Country
Germany
Website
www.nice.de/microsoft365/
Vendor Details
Company Name
Opsian
Country
United Kingdom
Website
www.opsian.com
Product Features
Application Performance Monitoring (APM)
Baseline Manager
Yes
Diagnostic Tools
Yes
Full Transaction Diagnostics
Yes
Performance Control
Yes
Resource Management
Yes
Root-Cause Diagnosis
Yes
Server Performance
Yes
Trace Individual Transactions
Yes
Product Features
Application Performance Monitoring (APM)
Baseline Manager
No
Diagnostic Tools
Yes
Full Transaction Diagnostics
No
Performance Control
Yes
Resource Management
No
Root-Cause Diagnosis
Yes
Server Performance
Yes
Trace Individual Transactions
No