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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Monitor and Visualize Microsoft 365 Performance Microsoft 365 deployments can include a variety of complex components such as Teams, SharePoint and Exchange. Although it is unlikely, failure can not be ruled out. It is difficult to keep track of the entire deployment because of the interdependence between M365 elements. Your Microsoft 365 Service Health Dashboard in the Microsoft 365 Admin Center may show no issues, but users send tickets claiming they are having trouble logging into their SharePoint. This is made easier by the NiCE Active 365 Management Pack. It identifies and discloses performance issues that can be traced back to users, groups or mailboxes. Advanced infrastructure and application monitoring are available to provide a better user experience, fast troubleshooting, outage prevention and a better user experience.

Description

Performance diagnostics for applications, systems, and the JVM are provided for both development and operations teams, backed by the expertise of performance specialists. These comprehensive reports enable teams to pinpoint the underlying causes of performance problems effectively. CPU profiling is utilized to discover inefficient code segments, while wallclock profiling helps to uncover issues related to Garbage Collection pauses or memory consumption. Additionally, allocation profiling identifies methods that demonstrate excessive memory allocation practices. JVM diagnostics focus on recognizing Garbage Collection-related challenges, such as long pause durations and frequent collection cycles. Pre-configured health checks and dashboards are available to draw attention to prevalent JVM performance issues concerning Garbage Collection and resource usage. These health checks can be customized to notify your teams, allowing them to resolve potential problems before they escalate. Furthermore, user-friendly, browser-based real-time dashboards can be easily shared among team members, fostering collaboration and timely responses to performance concerns. Overall, this approach not only streamlines diagnostics but also enhances the proactive management of system performance.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft 365 Yes 
Microsoft Entra ID Yes 
Microsoft Exchange Yes 
Microsoft SharePoint Yes 
Microsoft System Center Operations Manager (SCOM) Yes 
Microsoft Teams Yes 

Integrations

Microsoft 365 No 
Microsoft Entra ID No 
Microsoft Exchange No 
Microsoft SharePoint No 
Microsoft System Center Operations Manager (SCOM) No 
Microsoft Teams No 

Pricing Details

on request
Free Trial Yes 
Free Version No 

Pricing Details

$159.00/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

NiCE IT Management Solutions GmbH

Founded

1991

Country

Germany

Website

www.nice.de/microsoft365/

Vendor Details

Company Name

Opsian

Country

United Kingdom

Website

www.opsian.com

Product Features

Application Performance Monitoring (APM)

Baseline Manager Yes 
Diagnostic Tools Yes 
Full Transaction Diagnostics Yes 
Performance Control Yes 
Resource Management Yes 
Root-Cause Diagnosis Yes 
Server Performance Yes 
Trace Individual Transactions Yes 

Product Features

Application Performance Monitoring (APM)

Baseline Manager No 
Diagnostic Tools Yes 
Full Transaction Diagnostics No 
Performance Control Yes 
Resource Management No 
Root-Cause Diagnosis Yes 
Server Performance Yes 
Trace Individual Transactions No 

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