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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Ngage is a dynamic live chat solution featured on over 8,000 business websites across various sectors, where expertly trained operators deliver a tailored experience that effectively transforms visitors into loyal clients. By facilitating discreet conversations, we assist potential customers in forging a connection with your brand. We promptly gather and relay essential information to streamline your intake and sales processes, ultimately enhancing your website's conversion rates at an affordable price. Each visitor is greeted courteously before they have the opportunity to leave, ensuring they feel welcomed right away. Our skilled operators engage with visitors to gather insights about their needs and situations. After summarizing the discussion, we seamlessly connect the web visitor with your team, ensuring a smooth transition. With Ngage, you can connect with prospective clients instantly, significantly boosting your conversion rate and fostering lasting relationships. This efficient approach not only improves customer engagement but also drives your business's growth.

Description

Enhance your economic vitality by utilizing a custom digital map that encourages visitors to prolong their stay and increase their spending at various locations and events. By bolstering your brand's visibility and the experiences you offer, visitors can easily search for, discover, and navigate to any predefined destinations and routes. This approach not only boosts visitor dwell time and expenditures but also allows for the provision of personalized experiences while optimizing the timing and pathways of their journeys. Additionally, by analyzing and understanding customer behaviors through the collection of experience data from online research to actual attendance, you can gain insights into visitor satisfaction and gather contextual location data essential for demanding customer experience managers. Real-time data analysis will facilitate insights into all visitor inquiries, journeys, and satisfaction surveys. Let us enhance the visitor journey directly to your destination, utilizing intelligent mapping technology specifically designed to maximize their daily experiences. With naveze, we focus on enriching moments, living in the now, and ensuring travel is both effective and enjoyable. Ultimately, our goal is to transform the way visitors interact with new destinations and experiences, making exploration not just easy but memorable as well.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

8am CasePeer Yes 
Captorra Yes 
Clio Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Lead Docket Yes 
Salesforce Yes 
SmartAdvocate Yes 

Integrations

8am CasePeer No 
Captorra No 
Clio No 
HubSpot CRM No 
HubSpot Customer Platform No 
Lead Docket No 
Salesforce No 
SmartAdvocate No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$96.67 per month
Billed annually
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Ngage Live Chat

Founded

2008

Country

United States

Website

www.ngagelive.com

Vendor Details

Company Name

naveze

Country

Australia

Website

naveze.com

Product Features

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Product Features

Alternatives

Alternatives

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