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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Ngage is a dynamic live chat solution featured on over 8,000 business websites across various sectors, where expertly trained operators deliver a tailored experience that effectively transforms visitors into loyal clients. By facilitating discreet conversations, we assist potential customers in forging a connection with your brand. We promptly gather and relay essential information to streamline your intake and sales processes, ultimately enhancing your website's conversion rates at an affordable price. Each visitor is greeted courteously before they have the opportunity to leave, ensuring they feel welcomed right away. Our skilled operators engage with visitors to gather insights about their needs and situations. After summarizing the discussion, we seamlessly connect the web visitor with your team, ensuring a smooth transition. With Ngage, you can connect with prospective clients instantly, significantly boosting your conversion rate and fostering lasting relationships. This efficient approach not only improves customer engagement but also drives your business's growth.

Description

E-ngage™ provides businesses with a comprehensive suite of tools to facilitate presentations, conduct surveys, engage socially, and generate new leads during trade shows and meetings, all through a single intelligent application. This platform allows you to showcase your corporate brochures or videos seamlessly while also enabling you to gather feedback through questionnaires. You can easily connect your audience with your social media profiles to increase engagement and followers. Furthermore, E-ngage™ allows you to scan and convert business cards into smart cards, and it offers the capability to create and share presentations among team members, enhancing the efficiency of your sales force. Additionally, this application records all interactions, which can be exported to Excel for detailed analysis of your performance and outcomes at trade shows and meetings. By integrating all these functions, E-ngage™ not only streamlines your customer interactions but also provides valuable insights into your strategies.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

8am CasePeer Yes 
Captorra Yes 
Clio Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Lead Docket Yes 
Salesforce Yes 
SmartAdvocate Yes 

Integrations

8am CasePeer No 
Captorra No 
Clio No 
HubSpot CRM No 
HubSpot Customer Platform No 
Lead Docket No 
Salesforce No 
SmartAdvocate No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Ngage Live Chat

Founded

2008

Country

United States

Website

www.ngagelive.com

Vendor Details

Company Name

e-ngage

Founded

2017

Country

United Kingdom

Website

engage.business/

Product Features

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Product Features

Event Management

Attendee Management No 
Badge Management No 
Conferences / Conventions No 
Exhibit / Vendor Management No 
Gamification Yes 
Room Block Management No 
Social Media Promotion Yes 
Sponsorship Management No 
Surveys & Feedback Yes 
Ticketing No 
Volunteer Management Yes 
Weddings / Parties No 

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