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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Ngage is a dynamic live chat solution featured on over 8,000 business websites across various sectors, where expertly trained operators deliver a tailored experience that effectively transforms visitors into loyal clients. By facilitating discreet conversations, we assist potential customers in forging a connection with your brand. We promptly gather and relay essential information to streamline your intake and sales processes, ultimately enhancing your website's conversion rates at an affordable price. Each visitor is greeted courteously before they have the opportunity to leave, ensuring they feel welcomed right away. Our skilled operators engage with visitors to gather insights about their needs and situations. After summarizing the discussion, we seamlessly connect the web visitor with your team, ensuring a smooth transition. With Ngage, you can connect with prospective clients instantly, significantly boosting your conversion rate and fostering lasting relationships. This efficient approach not only improves customer engagement but also drives your business's growth.

Description

Transition to a paperless environment by utilizing document image attachments, allowing you to swiftly locate desired information through sophisticated record searches while enhancing productivity with timely reminder notifications. The user-friendly interface ensures you can begin utilizing the system with minimal training required. Should you have inquiries, our interactive help feature is readily available to assist you. For additional support, our knowledgeable customer service team can be reached by phone. Premier HR efficiently manages a broad spectrum of data, including training, compensation, certifications, benefits, evaluations, and more. This fully automated system is equipped with notifications, reminders, and access to over 70 comprehensive reports. You also have the capability to implement strict security protocols, granting specific user privileges to manage departments and controlling their access levels. Customizable security options can even provide a limited view for employees. Embrace a clutter-free workspace and say farewell to cumbersome filing cabinets for good.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

8am CasePeer Yes 
Captorra Yes 
Clio Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Lead Docket Yes 
Salesforce Yes 
SmartAdvocate Yes 

Integrations

8am CasePeer No 
Captorra No 
Clio No 
HubSpot CRM No 
HubSpot Customer Platform No 
Lead Docket No 
Salesforce No 
SmartAdvocate No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$750 one-time payment
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Ngage Live Chat

Founded

2008

Country

United States

Website

www.ngagelive.com

Vendor Details

Company Name

Software Techniques

Founded

1986

Country

United States

Website

www.softwaretech.com

Product Features

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Product Features

Human Resources

360 Degree Feedback Yes 
Applicant Tracking No 
Attendance Management Yes 
Benefits Management No 
Career Development Planning No 
Compensation Management No 
Compliance Management No 
Employee Database No 
Employee Lifecycle Management No 
Onboarding No 
Payroll Management No 
Performance Management Yes 
Recruiting Management No 
Self Service Portal No 
Succession Planning No 
Time & Attendance Management Yes 
Time Off Management No 
Timesheets Yes 
Training Management Yes 

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