Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Ngage is a dynamic live chat solution featured on over 8,000 business websites across various sectors, where expertly trained operators deliver a tailored experience that effectively transforms visitors into loyal clients. By facilitating discreet conversations, we assist potential customers in forging a connection with your brand. We promptly gather and relay essential information to streamline your intake and sales processes, ultimately enhancing your website's conversion rates at an affordable price. Each visitor is greeted courteously before they have the opportunity to leave, ensuring they feel welcomed right away. Our skilled operators engage with visitors to gather insights about their needs and situations. After summarizing the discussion, we seamlessly connect the web visitor with your team, ensuring a smooth transition. With Ngage, you can connect with prospective clients instantly, significantly boosting your conversion rate and fostering lasting relationships. This efficient approach not only improves customer engagement but also drives your business's growth.
Description
Transition to a paperless environment by utilizing document image attachments, allowing you to swiftly locate desired information through sophisticated record searches while enhancing productivity with timely reminder notifications. The user-friendly interface ensures you can begin utilizing the system with minimal training required. Should you have inquiries, our interactive help feature is readily available to assist you. For additional support, our knowledgeable customer service team can be reached by phone. Premier HR efficiently manages a broad spectrum of data, including training, compensation, certifications, benefits, evaluations, and more. This fully automated system is equipped with notifications, reminders, and access to over 70 comprehensive reports. You also have the capability to implement strict security protocols, granting specific user privileges to manage departments and controlling their access levels. Customizable security options can even provide a limited view for employees. Embrace a clutter-free workspace and say farewell to cumbersome filing cabinets for good.
API Access
Has API
No
API Access
Has API
No
Integrations
8am CasePeer
Yes
Captorra
Yes
Clio
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Lead Docket
Yes
Salesforce
Yes
SmartAdvocate
Yes
Integrations
8am CasePeer
No
Captorra
No
Clio
No
HubSpot CRM
No
HubSpot Customer Platform
No
Lead Docket
No
Salesforce
No
SmartAdvocate
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$750 one-time payment
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Ngage Live Chat
Founded
2008
Country
United States
Website
www.ngagelive.com
Vendor Details
Company Name
Software Techniques
Founded
1986
Country
United States
Website
www.softwaretech.com
Product Features
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No
Product Features
Human Resources
360 Degree Feedback
Yes
Applicant Tracking
No
Attendance Management
Yes
Benefits Management
No
Career Development Planning
No
Compensation Management
No
Compliance Management
No
Employee Database
No
Employee Lifecycle Management
No
Onboarding
No
Payroll Management
No
Performance Management
Yes
Recruiting Management
No
Self Service Portal
No
Succession Planning
No
Time & Attendance Management
Yes
Time Off Management
No
Timesheets
Yes
Training Management
Yes