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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Ngage is a dynamic live chat solution featured on over 8,000 business websites across various sectors, where expertly trained operators deliver a tailored experience that effectively transforms visitors into loyal clients. By facilitating discreet conversations, we assist potential customers in forging a connection with your brand. We promptly gather and relay essential information to streamline your intake and sales processes, ultimately enhancing your website's conversion rates at an affordable price. Each visitor is greeted courteously before they have the opportunity to leave, ensuring they feel welcomed right away. Our skilled operators engage with visitors to gather insights about their needs and situations. After summarizing the discussion, we seamlessly connect the web visitor with your team, ensuring a smooth transition. With Ngage, you can connect with prospective clients instantly, significantly boosting your conversion rate and fostering lasting relationships. This efficient approach not only improves customer engagement but also drives your business's growth.

Description

When visitors engage in chat on your website, their duration of stay increases, resulting in higher viewability, conversion rates, and click-through rates. By uncovering what users discuss during live chats on your site, you can gather valuable insights to enhance your business strategy. Additionally, visitors are likely to return to your site, lured by the prospect of a vibrant community, even in the absence of newly added content. Once you implement the Now4real chat widget, users will see a dynamic bubble indicating the number of visitors currently on the page, which updates in real-time. By clicking this bubble, they can access a dedicated live group chat room for that specific page, fostering interaction among users. Now4real’s unique real-time presence analytics allow your visitors to see the locations of others on your site, enhancing their browsing experience and encouraging engagement. This innovative feature not only promotes a sense of community but also keeps your visitors connected and engaged with one another.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

8am CasePeer Yes 
Captorra Yes 
Clio Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Lead Docket Yes 
Salesforce Yes 
SmartAdvocate Yes 

Integrations

8am CasePeer No 
Captorra No 
Clio No 
HubSpot CRM No 
HubSpot Customer Platform No 
Lead Docket No 
Salesforce No 
SmartAdvocate No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$9 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Ngage Live Chat

Founded

2008

Country

United States

Website

www.ngagelive.com

Vendor Details

Company Name

Now4real

Founded

2018

Country

Italy

Website

now4real.com

Product Features

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Product Features

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

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