Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Breathe life into your processes, empower your team members, and create delightful experiences for your clients. By gathering real-time feedback from customers, you can gain insights that foster growth and improvement. Clients engage with your business through various interactions known as touch points, and to truly excel in the market, providing an exceptional experience is essential—this means ensuring that those touch points are top-notch as well. Incorporating your touch points into Nextpond is a straightforward way to gather ratings, helping you pinpoint areas for enhancement. Additionally, constructing your framework within Nextpond is both quick and easy; simply input your department and roles, which can be done rapidly. Importantly, there's no need to tackle your entire business at once—start small by focusing on the areas that align with the touch points established earlier. Just like following a recipe when baking a cake, creating a process is akin to having a concise guide on how to complete a task effectively. By refining these processes, you'll not only improve your business operations but also elevate the overall client experience.
Description
TechChange is a technology platform that provides a world-class support team and innovative technology to meet the training and convening requirements of organizations in the digital age. Our model is unique thanks to over ten years of expertise and a community that includes 500,000+ users.
We are a digital training and events company that offers everything you need. We can help you create and deliver an engaging and beautiful virtual experience for your audience no matter where they are located in the world. Our platform is the result of over a decade worth of user feedback and iterations. It is the foundation of our model. We then bring together facilitators, designers and animators, videographers, programmers, and the platform to create an amazing course, workshop, or summit.
While most of our partners work in social sectors, we have worked with more than 300 organizations over the past 10 years. If you are interested in taking your online experience to a new level, get in touch.
API Access
Has API
No
API Access
Has API
No
Integrations
Lucidchart
No
Pricing Details
$37 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Nextpond
Founded
2009
Country
Australia
Website
www.nextpond.com
Vendor Details
Company Name
TechChange
Founded
2010
Country
United States
Website
www.techchange.org
Product Features
Business Process Management
Access Controls / Permissions
No
Alerts / Notifications
No
Business Process Automation
No
Business Rules Management
No
Collaboration
Yes
Process Change Tracking
No
Process Mapping
Yes
Process Modeling & Design
Yes
Visual Workflow Management
No
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Product Features
Learning Experience Platforms
Built-in Course Authoring
No
Content Sharing
No
Employee Portal
No
Gamification
No
Microlearning
No
Mobile Learning
No
Multi-User Collaboration
No
Recommendations
No
Reporting/Analytics
No
Self-Service Content Curation
No
Social Learning
No
Third Party Course Library
No
Online Course Platforms
Course Authoring Tools
No
Different Payment Options
No
Email Marketing
No
Landing Pages
No
Live Video Broadcasting
No
Marketing Automation
No
One on One Video Conferencing
No
Promotions Management
No
Quiz / Test / Exam Builder
No
Reporting / Analytics
No
Subscription Management
No
Supports Multiple Instructors
No
Supports Video Uploads
No
Website Builder
No
Virtual Event Platforms
Alerts/Notifications
No
Attendee Management
No
Customizable Branding
No
Event Management
No
File Sharing
No
Lead Capture
No
Live Audio/Video Chat
No
Live Text Chat
No
Mobile Access
No
Moderation
No
Pre-made Templates
No
Presentation Tools
No
Q&A
No
Reporting/Analytics
No
Social Media Promotion
No
Surveys/Polls
No
Virtual Booths
No
Virtual Lobby
No