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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Breathe life into your processes, empower your team members, and create delightful experiences for your clients. By gathering real-time feedback from customers, you can gain insights that foster growth and improvement. Clients engage with your business through various interactions known as touch points, and to truly excel in the market, providing an exceptional experience is essential—this means ensuring that those touch points are top-notch as well. Incorporating your touch points into Nextpond is a straightforward way to gather ratings, helping you pinpoint areas for enhancement. Additionally, constructing your framework within Nextpond is both quick and easy; simply input your department and roles, which can be done rapidly. Importantly, there's no need to tackle your entire business at once—start small by focusing on the areas that align with the touch points established earlier. Just like following a recipe when baking a cake, creating a process is akin to having a concise guide on how to complete a task effectively. By refining these processes, you'll not only improve your business operations but also elevate the overall client experience.

Description

Our innovative scheduling platform enables clients to view your live calendar and effortlessly book appointments within your shop management system. Steer offers a comprehensive array of marketing automation solutions designed to foster customer relationships while enhancing loyalty and retention. With our reputation management tool, you can gather and showcase authentic reviews from satisfied customers, boosting your online presence and credibility. Steer AI simplifies message management, ensuring that you maintain a personal connection with your clients. Our AI-powered replies allow you to swiftly customize and adjust communications, reducing the time spent on emails. Say goodbye to the inconvenience of managing appointment requests through phone calls or email. Our scheduling software is seamlessly integrated into your shop management system, delivering an exceptional experience for your customers and freeing up valuable time for your shop. Additionally, our automotive appointment software streamlines the process, making it effortless to oversee and coordinate customer bookings efficiently. In this way, you can focus more on service quality while maximizing operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AutoS2000 No 
AutoShop No 
Droptop No 
FASTTRAK Cloud No 
GEM-CAR No 
Geotab No 
HITS No 
LANKAR PRO No 
Manager SE No 
MaxxTraxx No 
Mojio No 
NAPA TRACS No 
Omnique No 
Protractor No 
Shop Boss No 
Shop-Ware No 
ShopController No 
StockTracker No 
Tekmetric No 
TireShop No 

Integrations

AutoS2000 Yes 
AutoShop Yes 
Droptop Yes 
FASTTRAK Cloud Yes 
GEM-CAR Yes 
Geotab Yes 
HITS Yes 
LANKAR PRO Yes 
Manager SE Yes 
MaxxTraxx Yes 
Mojio Yes 
NAPA TRACS Yes 
Omnique Yes 
Protractor Yes 
Shop Boss Yes 
Shop-Ware Yes 
ShopController Yes 
StockTracker Yes 
Tekmetric Yes 
TireShop Yes 

Pricing Details

$37 per month
Free Trial No 
Free Version No 

Pricing Details

$349 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Nextpond

Founded

2009

Country

Australia

Website

www.nextpond.com

Vendor Details

Company Name

Steer

Founded

2006

Country

United States

Website

steercrm.com

Product Features

Business Process Management

Access Controls / Permissions No 
Alerts / Notifications No 
Business Process Automation No 
Business Rules Management No 
Collaboration Yes 
Process Change Tracking No 
Process Mapping Yes 
Process Modeling & Design Yes 
Visual Workflow Management No 

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Product Features

Automotive CRM

Call Logging No 
Contact Management No 
Customer Support No 
Inventory Management No 
Lease Management No 
List Management No 
Marketing Automation No 
Product Catalog No 
Quotes / Proposals No 
Service Department Management No 
Showroom Management No 
Territory Management No 

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