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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

NextPlane facilitates communication among users on platforms like Microsoft Teams, Slack, and Cisco Webex, enabling them to interact with colleagues both within and outside their organization. Users can engage in chats and direct messages, utilizing rich text, GIFs, and emoji reactions, while also being able to share their presence status, join channel discussions, and exchange files seamlessly within their chosen applications. Acting as an all-encompassing hub, NextPlane enables protocol, content, and API translations between various team collaboration platforms, such as Slack, Microsoft Teams, and Cisco Webex, along with messaging solutions based on SIP or XMPP, including Avaya IX Workplace, Cisco Jabber, and Microsoft Skype for Business. Additionally, the NextPlane application provides notifications when contacts accept connection invitations, enhancing the user experience further. This integration allows for a more fluid workflow across various communication tools, ensuring that users remain connected regardless of the platform they prefer.

Description

Whether deployed on-premises or in the Cloud, CX-E provides flawless integration with leading communication platforms such as Avaya, Cisco, Microsoft, Mitel, and NEC, enhancing any existing telephony and email system. It boasts industry-leading features, including comprehensive voice message encryption from start to finish. Users can benefit from a mobile app that enables single number reach, intelligent call forwarding, distinct separation of business and personal calls, inbound call screening, and protection of mobile numbers. The system consolidates voicemail, email, and fax into a unified inbox for ease of access. It also offers text-to-speech, voicemail transcription, and secure messaging features. With speech-enabled technology, users can access their calendars, emails, faxes, and voicemails hands-free and eyes-free. Additionally, the federated presence feature allows users to play personalized greetings based on their calendar availability. CX-E accommodates multiple attendants, provides speech-recognition interfaces, customizable greetings for various departments, multilingual options, and scheduled messages. Furthermore, it enables tailored automated outreach through telephone calls or text messages, enhancing communication efficiency across the board. This comprehensive solution is designed to streamline communication processes and improve overall productivity.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Cisco Unified Communications Manager Yes 
Avaya one-X Communicator No 
BroadConnect Team-One No 
Cisco Jabber Yes 
Cisco Webex Yes 
Fuze Yes 
Gmail No 
Google Hangouts Yes 
MiVoice Business No 
Microsoft 365 No 
Microsoft Authenticator No 
Microsoft Exchange No 
Microsoft Teams Yes 
Momence No 
Skype Yes 
Slack Yes 
Zoom Yes 

Integrations

Cisco Unified Communications Manager Yes 
Avaya one-X Communicator Yes 
BroadConnect Team-One Yes 
Cisco Jabber No 
Cisco Webex No 
Fuze No 
Gmail Yes 
Google Hangouts No 
MiVoice Business Yes 
Microsoft 365 Yes 
Microsoft Authenticator Yes 
Microsoft Exchange Yes 
Microsoft Teams No 
Momence Yes 
Skype No 
Slack No 
Zoom No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

NextPlane

Founded

2007

Country

United States

Website

nextplane.net

Vendor Details

Company Name

OpenText

Founded

1991

Country

Canada

Website

opentext.com

Product Features

Collaboration

Brainstorming No 
Calendar Management No 
Chat / Messaging No 
Contact Management No 
Content Management No 
Document Management No 
Project Management No 
Real Time Editing No 
Task Management No 
Version Control No 
Video Conferencing No 

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail No 

Alternatives

Alternatives