Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
NextPatient serves as an automation solution for the front offices of healthcare practices, seamlessly integrating with major electronic health record and practice management systems to enhance scheduling, patient interaction, and administrative processes. The platform provides 24/7 access for patients to self-schedule, allowing them to easily book, modify, or cancel their appointments online from any device, while ensuring that healthcare providers maintain complete oversight of appointment availability and types. Additionally, it features an automated waitlist, which promptly informs patients of any cancellations or openings, enabling providers to quickly fill last-minute appointments. With digital check-in capabilities, patients can finalize their paperwork, consent forms, and insurance submissions online prior to their visit, significantly minimizing their waiting time and eliminating the hassle of illegible paper documents. Furthermore, NextPatient manages payment processing, encompassing deposits, secure card-on-file storage, and the automatic collection of outstanding balances via secure links, thus simplifying financial transactions for both patients and practices. This comprehensive approach not only enhances the patient experience but also optimizes operational efficiency for medical offices.
Description
Recupra effectively bridges the revenue shortfalls that a front desk may overlook, addressing issues such as unfilled appointment slots, no-shows, and patients who have fallen out of treatment. The platform employs a series of specialized AI agents, each dedicated to a specific task. The Reminder Agent is tasked with verifying upcoming appointments and rescheduling them during calls. The Waitlist Agent identifies cancellations and reaches out to patients on the waitlist until the appointment is filled. The No-Show Agent contacts patients who failed to attend their appointments and assists in rebooking them. Meanwhile, the Reactivation Agent focuses on engaging patients who have not visited in a while. Additional agents are in place to manage intake, conduct follow-ups, and address routine administrative inquiries. Each agent integrates seamlessly with the clinic's existing Electronic Health Records (EHR), ensuring that all bookings are accurately reflected in the official calendar and that patient charts remain up-to-date. These agents communicate in a natural manner over the phone, adeptly handle objections, and transfer calls to human staff as needed for more complex interactions. Furthermore, Recupra adheres to HIPAA regulations and is willing to sign a Business Associate Agreement to ensure compliance. The pricing structure is based on outcomes, meaning clinics only incur costs when an agent successfully generates a booking, secures a confirmation, or recovers a missed visit, making it a cost-effective solution for healthcare providers. This innovative approach not only enhances operational efficiency but also significantly improves patient engagement and retention.
API Access
Has API
No
API Access
Has API
No
Integrations
AdvancedMD
Yes
DrChrono
Yes
athenaOne
Yes
CareCloud
Yes
Healthie
No
Jane
No
ModMed
Yes
NexTech Patient Portal
Yes
NextGen
Yes
Tebra
No
Integrations
AdvancedMD
Yes
DrChrono
Yes
athenaOne
Yes
CareCloud
No
Healthie
Yes
Jane
Yes
ModMed
No
NexTech Patient Portal
No
NextGen
No
Tebra
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$5
Recupra charges per outcome. There is no platform fee, no setup fee, and no per seat licence. A clinic pays only when an agent produces a result: $5 per confirmed appointment (Reminder Agent), $3 per resolved request (Admin Agent), $20 per rebooking (Follow-Up Agent), $25 per slot filled (Waitlist Agent), $25 per recovered visit (No-Show Agent), $30 per booking (Intake Agent), and $40 per reactivated patient (Reactivation Agent). A clinic enables only the agents it wants.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
NextPatient
Founded
2016
Country
United States
Website
www.nextpatient.co
Vendor Details
Company Name
Puppeteer AI
Founded
2023
Country
United States
Website
recupra.com
Product Features
Patient Engagement
Appointment Scheduling
No
Care Planning
No
Collaboration
No
Messaging
No
Mobile Access
No
Patient Education
No
Patient Portal
No
Personal Health Record
No
Progress Tracking
No
Self Management
No
Patient Scheduling
Analytics/Reporting
No
Approval Process Control
No
HIPAA Compliant
No
Mobile Access
No
Notifications/Alerts
No
Online Scheduling
No
Patient Communications
No
Patient Intake
No
Patient Portal
No
Patient Records Management
No
Payment Processing
No
Reminders
No
SMS Messaging
No