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Description
The NextOS platform integrates five essential business tools into a single interface, including CRM, phone services, live chat, surveys, and analytics. This integration allows users to effortlessly oversee their communication resources with just one login and account. By leveraging machine learning and artificial intelligence, NextOS provides businesses with a comprehensive understanding of each customer, positioning it as the most user-friendly platform available. Stay informed about customer sentiments at any time by monitoring every interaction with your business. Share crucial customer data instantaneously across your organization, enabling all team members to make informed decisions. Employ tailored automation to ensure that every individual feels valued and appreciated. Establish a framework of automated actions and alerts to connect with customers at the most opportune moments, delivering the ideal message. In doing so, you can surpass customer expectations without requiring additional effort from your team, ultimately enhancing overall satisfaction. The seamless integration of these functionalities makes NextOS an invaluable asset for any modern business.
Description
Zoho Marketing Automation helps businesses manage and automate their entire marketing journeys from lead generation to revenue. It unifies data, supports multichannel engagement across email, SMS, WhatsApp, social media, and webpages, and simplifies campaign creation with a drag-and-drop builder.
API Access
Has API
No
API Access
Has API
No
Integrations
Bird
No
BulkSMS.com
No
Clickatell
No
Dropbox
No
Google Contacts
No
Google Workspace
No
LinkedIn
No
Microsoft 365
No
Rootle
No
Sugar Sell
No
Integrations
Bird
Yes
BulkSMS.com
Yes
Clickatell
Yes
Dropbox
Yes
Google Contacts
Yes
Google Workspace
Yes
LinkedIn
Yes
Microsoft 365
Yes
Rootle
Yes
Sugar Sell
Yes
Pricing Details
$35 per month (billed annually)
Nextiva Bundle Basic - $35/month
Nextiva Bundle Pro - $45/month
Nextiva Bundle Enterprise - $55/month
Nextiva Bundle Pro - $45/month
Nextiva Bundle Enterprise - $55/month
Free Trial
No
Free Version
No
Pricing Details
$19 per month
Zoho Marketing Automation follows three pricing plans. Standard Plan is priced at 19 USD, Premium Plan is priced at 29 USD, and Enterprise Plan is priced at 59 USD for 1000 contacts per month.
If billed annually, Standard Plan starts at 14 USD, Premium Plan at 22 USD, and Enterprise Plan at 44 USD for 1000 contacts per month.
If billed annually, Standard Plan starts at 14 USD, Premium Plan at 22 USD, and Enterprise Plan at 44 USD for 1000 contacts per month.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Nextiva
Founded
2008
Country
United States
Website
www.nextiva.com/why-nextiva/nextos-platform.html
Vendor Details
Company Name
Zoho
Founded
1996
Country
India
Website
www.zoho.com/marketingautomation/
Product Features
Artificial Intelligence
Chatbot
Yes
For Healthcare
No
For Sales
No
For eCommerce
No
Image Recognition
No
Machine Learning
No
Multi-Language
No
Natural Language Processing
Yes
Predictive Analytics
No
Process/Workflow Automation
Yes
Rules-Based Automation
No
Virtual Personal Assistant (VPA)
Yes
Business Intelligence
Ad Hoc Reports
No
Benchmarking
No
Budgeting & Forecasting
No
Dashboard
Yes
Data Analysis
No
Key Performance Indicators
No
Natural Language Generation (NLG)
No
Performance Metrics
No
Predictive Analytics
No
Profitability Analysis
No
Strategic Planning
No
Trend / Problem Indicators
No
Visual Analytics
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
Yes
Encryption
No
IVR / Voice Recognition
Yes
Ring Groups
No
SIP Trunking
No
Unified Communications
Yes
Voice Quality Enhancement
No
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
No
Email Marketing
A/B Testing
No
Artificial Intelligence
No
Auto-Responders
No
CAN SPAM Compliance
No
Customer Surveys
Yes
Drip Campaigns
No
Dynamic Content
Yes
Event Triggered Email
Yes
Image Library
No
Landing Pages/Web Forms
Yes
Mailing List Management
No
Mobile Optimized Emails
Yes
Reporting/Analytics
Yes
Subscriber Management
No
Template Management
No
WYSIWYG Email Editor
No
Live Chat
Canned Responses
Yes
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
No
Website Visitor Tracking
Yes
Marketing Automation
A/B Testing
No
Analytics / ROI Tracking
Yes
Artificial Intelligence
No
Content / Blogging Platform
No
Customizable CTAs
Yes
Drip Campaigns
Yes
Dynamic Content
Yes
Landing Pages / Web Forms
No
Lead Scoring
No
Sales Intelligence
Yes
Search Marketing
No
Segmentation
No
Social Marketing
No
Website Visitor Tracking
No
Survey
Custom Survey URLs
Yes
Data Analysis Tools
No
Email Marketing
Yes
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No
Web Analytics
Campaign Management
Yes
Conversion Tracking
No
Form Analytics
No
Goal Tracking
No
Keyword Tracking
No
Multiple Site Management
No
Pageview Tracking
No
Referral Source Tracking
No
Site Search Tracking
No
Time on Site Tracking
No
User Interaction Tracking
No
Product Features
Customer Journey Mapping Tools
Action Management
Yes
Attribution Modeling
Yes
Behavioral Analytics
Yes
Collaboration
Yes
Customer Profiles
Yes
Data Import / Export
Yes
Predictive Analytics
No
Surveys & Feedback
Yes
Templates
Yes
eCommerce Marketing
AB Testing
No
Abandoned Cart Email
Yes
Analytics / ROI Tracking
Yes
Customer Data Profiles
Yes
Dynamic Content
Yes
Email Marketing
Yes
Email Personalization
Yes
Facebook Ads
No
Google Ads
No
Product Recommendations
No
Push Notifications
No
Retargeting
No
SMS Marketing
Yes
Search Marketing
No
Segmentation
Yes
Signup Forms & Popups
No
Social Marketing
Yes
Triggered Emails
Yes
Website Visitor Tracking
Yes
Email Marketing
A/B Testing
Yes
Artificial Intelligence
No
Auto-Responders
Yes
CAN SPAM Compliance
Yes
Customer Surveys
Yes
Drip Campaigns
Yes
Dynamic Content
Yes
Event Triggered Email
Yes
Image Library
Yes
Landing Pages/Web Forms
Yes
Mailing List Management
Yes
Mobile Optimized Emails
Yes
Reporting/Analytics
Yes
Subscriber Management
Yes
Template Management
Yes
WYSIWYG Email Editor
Yes
Lead Capture
Business Card / Badge Scanning
Yes
Dashboard
Yes
Data Extraction
Yes
Lead Distribution
No
Lead Notifications
Yes
Lead Nurturing
Yes
Lead Qualification
Yes
Lead Scoring
Yes
Online Forms
Yes
Lead Generation
Contact Discovery
No
Contact Import/Export
Yes
Lead Capture
Yes
Lead Database Integration
No
Lead Nurturing
Yes
Lead Scoring
Yes
Lead Segmentation
Yes
Pipeline Management
No
Prospecting Tools
No
Visitor Identification
Yes
Lead Management
Activity Tracking
Yes
Campaign Management
Yes
Lead Capture
Yes
Lead Distribution
No
Lead Nurturing
Yes
Lead Scoring
Yes
Lead Segmentation
Yes
Pipeline Management
No
Prospecting Tools
No
Source Tracking
Yes
Marketing Analytics
A/B Testing
Yes
Campaign Management
Yes
Channel Attribution
Yes
Customer Journey Mapping
Yes
Dashboard
Yes
Performance Metrics
Yes
Predictive Analytics
No
ROI Tracking
Yes
Social Media Metrics
Yes
Website Analytics
Yes
Marketing Automation
A/B Testing
Yes
Analytics / ROI Tracking
Yes
Artificial Intelligence
No
Content / Blogging Platform
No
Customizable CTAs
Yes
Drip Campaigns
Yes
Dynamic Content
Yes
Landing Pages / Web Forms
Yes
Lead Scoring
Yes
Sales Intelligence
Yes
Search Marketing
No
Segmentation
Yes
Social Marketing
Yes
Website Visitor Tracking
Yes
Marketing Planning
Budgeting & Forecasting
Yes
Collaboration
Yes
Flowchart
No
Goal Setting / Tracking
Yes
Marketing Calendar
Yes
Media Planning
No
Predictive Analytics
No
Presentation Tools
No
Project Tracking
No
Spend Management
Yes
Personalization
A/B Testing
Yes
Abandoned Cart Saver
Yes
Account Based Marketing
No
Behavioral Targeting
Yes
Campaign Segmentation
Yes
Content Analytics
Yes
Contextual Targeting
Yes
Customer Profiles
Yes
Experience Management
Yes
Recommendation Engine
No
Website Personalization
Yes
Web Analytics
Campaign Management
Yes
Conversion Tracking
Yes
Form Analytics
Yes
Goal Tracking
Yes
Keyword Tracking
No
Multiple Site Management
Yes
Pageview Tracking
Yes
Referral Source Tracking
Yes
Site Search Tracking
No
Time on Site Tracking
Yes
User Interaction Tracking
Yes
