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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

NextBee offers a dynamic community platform designed for your customers, employees, and influencers. The foundation of NextBee’s platform enables the seamless creation of vibrant communities tailored to different segments of your audience. With its CX360 platform, NextBee provides an all-encompassing marketing toolkit that empowers your team. This comprehensive approach to customer interaction includes features aimed at enhancing retention, increasing customer lifetime value (CLV), attracting new clients, gathering brand advocacy feedback, and facilitating effective onboarding and training processes, all while fostering deeper brand loyalty. From sending initial invitations for program participation to handling reward distribution, our solutions are tailored to establish a path to success. Our collaborative strategy ensures that you make the most of our intelligent controls and wide range of promotional options, paving the way for swift implementation and sustainable growth of your engagement initiatives. The design of every incentive and interaction is grounded in careful analysis of results, ensuring effectiveness and relevance. By prioritizing user engagement, we not only focus on immediate outcomes but also on building long-term relationships with your audience.

Description

Vanilla Forums makes it easy to create an online community your customers and audience will love. Our open source and hosted products are used by thousands of companies to increase brand loyalty, brand advocacy, and lower customer service costs. Vanilla's customers include a wide range of companies from all over the globe.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Bullhorn Yes 
Chatwee No 
Clicky No 
CompanyHub CRM Yes 
Connecteam Yes 
Craft CMS No 
Easyflow No 
HubSpot Customer Platform Yes 
Kryptronic eCommerce No 
Less Annoying CRM Yes 
Membrain Yes 
NetSuite CRM No 
Nimble Yes 
Oracle Cloud CX No 
Pipedrive Yes 
SearchUnify No 
Zendesk Sell Yes 
noCRM.io Yes 

Integrations

Salesforce Yes 
Bullhorn No 
Chatwee Yes 
Clicky Yes 
CompanyHub CRM No 
Connecteam No 
Craft CMS Yes 
Easyflow Yes 
HubSpot Customer Platform No 
Kryptronic eCommerce Yes 
Less Annoying CRM No 
Membrain No 
NetSuite CRM Yes 
Nimble No 
Oracle Cloud CX Yes 
Pipedrive No 
SearchUnify Yes 
Zendesk Sell No 
noCRM.io No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

NextBee

Founded

2007

Country

United States

Website

nextbee.com

Vendor Details

Company Name

Vanilla Forums

Founded

2009

Country

Canada

Website

vanillaforums.com

Product Features

Customer Advocacy

Advocate Management No 
Campaign Management No 
Communication Management No 
Community Management No 
Gamification Yes 
Referral Tracking No 
Reporting/Analytics Yes 
Rewards Program Yes 
Social Engagement Yes 

Product Features

Collaboration

Brainstorming Yes 
Calendar Management Yes 
Chat / Messaging Yes 
Contact Management Yes 
Content Management Yes 
Document Management Yes 
Project Management Yes 
Real Time Editing Yes 
Task Management Yes 
Version Control Yes 
Video Conferencing Yes 

Community

Content Management Yes 
Content Moderation Yes 
Discussions / Forums Yes 
Event Management Yes 
Group Management Yes 
Ideation / Crowdsourcing Yes 
Member Directory Yes 
Membership Management Yes 
Social Media Management No 
Website Management No 
White Label No 

Social Networking

Activity / News Feed Yes 
Advertising Management Yes 
Blogs No 
Data Security Yes 
Event Management Yes 
Group Management Yes 
Media Library Yes 
Privacy Options Yes 
Real-time Chat No 
Social Media Integration Yes 
Social Media Tagging Yes 
User Profiles Yes 

Alternatives

Alternatives

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Disciple

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