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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

NextBee offers a dynamic community platform designed for your customers, employees, and influencers. The foundation of NextBee’s platform enables the seamless creation of vibrant communities tailored to different segments of your audience. With its CX360 platform, NextBee provides an all-encompassing marketing toolkit that empowers your team. This comprehensive approach to customer interaction includes features aimed at enhancing retention, increasing customer lifetime value (CLV), attracting new clients, gathering brand advocacy feedback, and facilitating effective onboarding and training processes, all while fostering deeper brand loyalty. From sending initial invitations for program participation to handling reward distribution, our solutions are tailored to establish a path to success. Our collaborative strategy ensures that you make the most of our intelligent controls and wide range of promotional options, paving the way for swift implementation and sustainable growth of your engagement initiatives. The design of every incentive and interaction is grounded in careful analysis of results, ensuring effectiveness and relevance. By prioritizing user engagement, we not only focus on immediate outcomes but also on building long-term relationships with your audience.

Description

SmartKarrot, a cloud-based solution for Customer Success & Account Management allows teams to manage Customer Growth (Expansion/Retention & Renewal), with a platform focussed on Intelligence & Automation. 1. SmartKarrot is built on Augmented Intelligence and proactive handles complex use cases related to Expansion & Retention. Multiple products, service lines, and geographies. 2. Our customers can scale efficiently with our intense focus on Automation & Playbooks. 3. Our New Age Design with a PLG mindset makes for a great user experience. 4. Our unlimited user packages allow our clients to be truly Customer Centric and enable great alignment within their teams.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce
15Five
Amazon EC2
Asana
Bullhorn
CompanyHub CRM
Employee Navigator
Freshsales
HubSpot CRM
HubSpot Customer Platform
Kissflow
Less Annoying CRM
Microsoft Excel
Microsoft Outlook
Microsoft Word
SAP Litmos LMS
Salesflare
Slack

Integrations

Salesforce
15Five
Amazon EC2
Asana
Bullhorn
CompanyHub CRM
Employee Navigator
Freshsales
HubSpot CRM
HubSpot Customer Platform
Kissflow
Less Annoying CRM
Microsoft Excel
Microsoft Outlook
Microsoft Word
SAP Litmos LMS
Salesflare
Slack

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

NextBee

Founded

2007

Country

United States

Website

nextbee.com

Vendor Details

Company Name

SmartKarrot Inc

Founded

2018

Country

United States

Website

www.smartkarrot.com

Product Features

Customer Advocacy

Advocate Management
Campaign Management
Communication Management
Community Management
Gamification
Referral Tracking
Reporting/Analytics
Rewards Program
Social Engagement

Product Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

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Alternatives

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