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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

NextBee offers a dynamic community platform designed for your customers, employees, and influencers. The foundation of NextBee’s platform enables the seamless creation of vibrant communities tailored to different segments of your audience. With its CX360 platform, NextBee provides an all-encompassing marketing toolkit that empowers your team. This comprehensive approach to customer interaction includes features aimed at enhancing retention, increasing customer lifetime value (CLV), attracting new clients, gathering brand advocacy feedback, and facilitating effective onboarding and training processes, all while fostering deeper brand loyalty. From sending initial invitations for program participation to handling reward distribution, our solutions are tailored to establish a path to success. Our collaborative strategy ensures that you make the most of our intelligent controls and wide range of promotional options, paving the way for swift implementation and sustainable growth of your engagement initiatives. The design of every incentive and interaction is grounded in careful analysis of results, ensuring effectiveness and relevance. By prioritizing user engagement, we not only focus on immediate outcomes but also on building long-term relationships with your audience.

Description

Patch Retention serves as a comprehensive platform aimed at enhancing customer retention through a variety of tools that foster engagement and loyalty among clients. Among its offerings are automated customer journeys, marketing via email and SMS, a chat widget for fluid communication, as well as analytics and insights that help businesses navigate customer interactions. Additionally, it features referral programs and customer segmentation capabilities that empower companies to send personalized communications and analyze customer behavior more effectively. An important aspect of Patch Retention is its RFM (Recency, Frequency, Monetary) analysis, which equips businesses with the ability to gain in-depth insights into their customer demographics, allowing for finely tuned retention strategies. By combining these functionalities, Patch Retention focuses on increasing customer loyalty, minimizing churn, and paving the way for sustained business growth. This holistic approach not only fosters a stronger connection between companies and their customers but also encourages a proactive stance in addressing customer needs.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

15Five
Absorb LMS
CompanyHub CRM
Connecteam
Employee Navigator
Freshsales
Gusto
HubSpot CRM
HubSpot Customer Platform
Less Annoying CRM
Membrain
Nimble
Pipedrive
SAP Litmos LMS
Salesflare
Salesforce
Zendesk Sell
Zoho CRM
noCRM.io

Integrations

15Five
Absorb LMS
CompanyHub CRM
Connecteam
Employee Navigator
Freshsales
Gusto
HubSpot CRM
HubSpot Customer Platform
Less Annoying CRM
Membrain
Nimble
Pipedrive
SAP Litmos LMS
Salesflare
Salesforce
Zendesk Sell
Zoho CRM
noCRM.io

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

NextBee

Founded

2007

Country

United States

Website

nextbee.com

Vendor Details

Company Name

Patch Retention

Founded

2011

Country

United States

Website

patchretention.com

Product Features

Customer Advocacy

Advocate Management
Campaign Management
Communication Management
Community Management
Gamification
Referral Tracking
Reporting/Analytics
Rewards Program
Social Engagement

Product Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Alternatives

Alternatives