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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enhance your mobile security with a solution tailored specifically for you. The future of mobile security is embodied in Nexsign, which offers a significant upgrade over traditional passwords that are often forgotten or replicated. By utilizing biometric data from your fingerprint, facial recognition, and voice patterns, Nexsign™ ensures your identity is verified in a way that is more intuitive, quicker, and significantly more secure. Say goodbye to the hassle of remembering intricate passwords, as accessing your information becomes as easy as a simple biometric scan. Feel secure knowing that Nexsign™ does not retain your biometric data on its servers, and with its robust Public-Key Infrastructure (PKI), the chance of any biometric data leaks is virtually eliminated. Biometric authentication is merely the starting point; Nexsign™ is versatile and compatible with various platforms, extending its functionality to include Mobile OTP and PIN authentication. Now, implementing these advanced solutions is straightforward and efficient, thanks to standardized development toolkits, APIs, and a user-friendly web-based administration portal that simplify the process even further. With Nexsign™, your mobile security has never been more accessible and personalized.

Description

Running a contact center presents numerous challenges and can incur significant costs, making it difficult to consistently achieve high levels of customer satisfaction, especially when customers must answer complex questions for verification. Imagine having a solution that not only enhances security but also cuts operational expenses and elevates the customer experience—this is the promise of Omni Authentication, a voice biometrics system. A primary hurdle for contact centers is enhancing the Customer Experience, as customers often feel exasperated when asked to recall PINs, passwords, or account numbers, while agents waste valuable time on security inquiries. With Omni Authentication, these complications are resolved by utilizing the unique voiceprint of the customer to authenticate their identity effortlessly and securely. This innovation leads to increased efficiency in contact centers and a more satisfying experience for customers, eliminating the need for callers to remember their account information or passwords. By streamlining the verification process, Omni Authentication not only saves time but also fosters a more positive relationship between customers and agents.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Asavie Yes 
Genesys Cloud CX No 
IBM Db2 Yes 
MySQL Yes 
Oracle Cloud Infrastructure Yes 
Qmatic Experience Cloud Yes 
Qwaiting Yes 

Integrations

Asavie No 
Genesys Cloud CX Yes 
IBM Db2 No 
MySQL No 
Oracle Cloud Infrastructure No 
Qmatic Experience Cloud No 
Qwaiting No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

SAMSUNG SDS

Founded

1985

Country

United States

Website

www.samsungsds.com/en/bio-auth/nexsign.html

Vendor Details

Company Name

Genesys

Founded

1990

Country

United States

Website

appfoundry.genesys.com/filter/genesyscloud/listing/19ffbe20-01c4-4e93-a699-382e5eb96764

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