Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhance your mobile security with a solution tailored specifically for you. The future of mobile security is embodied in Nexsign, which offers a significant upgrade over traditional passwords that are often forgotten or replicated. By utilizing biometric data from your fingerprint, facial recognition, and voice patterns, Nexsign™ ensures your identity is verified in a way that is more intuitive, quicker, and significantly more secure. Say goodbye to the hassle of remembering intricate passwords, as accessing your information becomes as easy as a simple biometric scan. Feel secure knowing that Nexsign™ does not retain your biometric data on its servers, and with its robust Public-Key Infrastructure (PKI), the chance of any biometric data leaks is virtually eliminated. Biometric authentication is merely the starting point; Nexsign™ is versatile and compatible with various platforms, extending its functionality to include Mobile OTP and PIN authentication. Now, implementing these advanced solutions is straightforward and efficient, thanks to standardized development toolkits, APIs, and a user-friendly web-based administration portal that simplify the process even further. With Nexsign™, your mobile security has never been more accessible and personalized.
Description
Running a contact center presents numerous challenges and can incur significant costs, making it difficult to consistently achieve high levels of customer satisfaction, especially when customers must answer complex questions for verification. Imagine having a solution that not only enhances security but also cuts operational expenses and elevates the customer experience—this is the promise of Omni Authentication, a voice biometrics system. A primary hurdle for contact centers is enhancing the Customer Experience, as customers often feel exasperated when asked to recall PINs, passwords, or account numbers, while agents waste valuable time on security inquiries. With Omni Authentication, these complications are resolved by utilizing the unique voiceprint of the customer to authenticate their identity effortlessly and securely. This innovation leads to increased efficiency in contact centers and a more satisfying experience for customers, eliminating the need for callers to remember their account information or passwords. By streamlining the verification process, Omni Authentication not only saves time but also fosters a more positive relationship between customers and agents.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Asavie
Yes
Genesys Cloud CX
No
IBM Db2
Yes
MySQL
Yes
Oracle Cloud Infrastructure
Yes
Qmatic Experience Cloud
Yes
Qwaiting
Yes
Integrations
Asavie
No
Genesys Cloud CX
Yes
IBM Db2
No
MySQL
No
Oracle Cloud Infrastructure
No
Qmatic Experience Cloud
No
Qwaiting
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
SAMSUNG SDS
Founded
1985
Country
United States
Website
www.samsungsds.com/en/bio-auth/nexsign.html
Vendor Details
Company Name
Genesys
Founded
1990
Country
United States
Website
appfoundry.genesys.com/filter/genesyscloud/listing/19ffbe20-01c4-4e93-a699-382e5eb96764