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Description

Nexis® Social Analytics, driven by Talkwalker, is a robust platform for social intelligence that enables businesses to make informed decisions rooted in social data. Elevate your social media outcomes to new heights. Safeguard your brand's reputation, assess your influence, and enhance visibility with a sophisticated social listening tool designed to discover, comprehend, and extract the most crucial insights. Picture a multitude of voices simultaneously expressing themselves; while social media might not create overwhelming sound, you still need to sift through a significant amount of chatter to identify the discussions that truly impact your brand. Maximize the benefits of social listening through comprehensive analysis and reporting, featuring data visualizations such as virality mapping, hashtag tracking, and share of voice that animate the insights. In today's social media landscape, the concept of a "celebrity" has evolved, reflecting the changing dynamics of marketing and influence. The ability to adapt to these changes is essential for brands looking to thrive in a competitive environment.

Description

listening247® stands out as the sole social intelligence platform meticulously crafted for high-accuracy multilingual annotations, along with seamless integration of unstructured data from various non-web sources. This innovative platform empowers organizations to effectively handle both structured and unstructured data, extending beyond social media to encompass internal data streams like call center dialogues, chat interactions, and emails. Its unmatched semantic and sentiment accuracy positions it as a market leader. While many refer to this field as Social Media Listening, Social Listening, Social Media Monitoring, or Active Web Listening, the contemporary term gaining traction is Social Intelligence. This concept enables companies to gain insights into public perceptions regarding their own brands, as well as those of competitors, stock tickers, and notable individuals. By aggregating data from a wide array of sources, including Twitter, Facebook, Instagram, blogs, forums, videos, and review sites, listening247® ensures a comprehensive understanding of online discourse, thereby enhancing strategic decision-making for its users. With such capabilities, organizations can navigate the complexities of social sentiment with heightened precision.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Accurint Virtual Crime Center Yes 
Availity Yes 
Bridger Insight XG Yes 
CaseMap Yes 
Clarify Health Yes 
Cognizant Yes 
CounselLink Yes 
CourtLink Yes 
Hg Mercury CRM Yes 
Juris Yes 
Lex Machina Yes 
Lexis Yes 
LexisNexis InterAction Yes 
LexisNexis Lead Integrity Attributes Yes 
LexisNexis Predictive Modeling Yes 
LexisNexis Prospect Portfolio Yes 
LexisNexis Risk Solutions Yes 
Nexis Dossier Yes 
Welltok SmartReach Yes 
eCitation Yes 

Integrations

Accurint Virtual Crime Center No 
Availity No 
Bridger Insight XG No 
CaseMap No 
Clarify Health No 
Cognizant No 
CounselLink No 
CourtLink No 
Hg Mercury CRM No 
Juris No 
Lex Machina No 
Lexis No 
LexisNexis InterAction No 
LexisNexis Lead Integrity Attributes No 
LexisNexis Predictive Modeling No 
LexisNexis Prospect Portfolio No 
LexisNexis Risk Solutions No 
Nexis Dossier No 
Welltok SmartReach No 
eCitation No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

LexisNexis

Founded

1970

Country

United States

Website

www.lexisnexis.com

Vendor Details

Company Name

DigitalMR

Founded

2010

Country

United Kingdom

Website

www.digital-mr.com/solutions/social-media-listening

Product Features

Social Media Analytics Tools

Campaign Analytics No 
Competitor Monitoring No 
Customizable Reports No 
Engagement Tracking No 
Influencer Tracking No 
Multi-Channel Data Collection No 

Social Media Monitoring

Audience Segmentation No 
Competitive Analysis No 
Configurable Alerts No 
Customer Engagement No 
Dashboard No 
Impact Scoring No 
Influencer Tracking No 
Reputation Management No 
Sentiment Analysis No 
Trend Tracking No 

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis Yes 
Social Media Metrics Yes 
Social Media Monitoring No 
White Label No 

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