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Description

Nexis® Social Analytics, driven by Talkwalker, is a robust platform for social intelligence that enables businesses to make informed decisions rooted in social data. Elevate your social media outcomes to new heights. Safeguard your brand's reputation, assess your influence, and enhance visibility with a sophisticated social listening tool designed to discover, comprehend, and extract the most crucial insights. Picture a multitude of voices simultaneously expressing themselves; while social media might not create overwhelming sound, you still need to sift through a significant amount of chatter to identify the discussions that truly impact your brand. Maximize the benefits of social listening through comprehensive analysis and reporting, featuring data visualizations such as virality mapping, hashtag tracking, and share of voice that animate the insights. In today's social media landscape, the concept of a "celebrity" has evolved, reflecting the changing dynamics of marketing and influence. The ability to adapt to these changes is essential for brands looking to thrive in a competitive environment.

Description

Transform feedback from likes, listings and comments into competitive advantage. Reputation is used by the world's most successful brands to build strong relationships with customers and communities. Online reputation management was invented by us and we are again leading the industry through our Reputation Experience Management platform (RXM). All in One Platform: From Reviews to Surveys and Social to Business Listings, Reputation platform gathers all your feedback into one platform. It also creates one tool that tracks all the metrics that are most important to you. Actionable Insights - Our advanced online reputation management platform provides companies with the tools to anticipate customer concerns and business needs. Your Data, Your Way: Create custom views and reports to discover what is most important. You can also import data from other sources to see everything in one location.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Accurint Virtual Crime Center
Apple Maps
Bing Places
Bridger Insight XG
CaseMap
Cognizant
DealerVault
DrChrono
Entrata
Facebook
Glassdoor
Google Business Profile
Hg Mercury CRM
Lexis
LexisNexis InterAction
LexisNexis Predictive Modeling
LexisNexis Prospect Portfolio
Nexis Dossier
Welltok SmartReach
Yardi Investment Suite

Integrations

Accurint Virtual Crime Center
Apple Maps
Bing Places
Bridger Insight XG
CaseMap
Cognizant
DealerVault
DrChrono
Entrata
Facebook
Glassdoor
Google Business Profile
Hg Mercury CRM
Lexis
LexisNexis InterAction
LexisNexis Predictive Modeling
LexisNexis Prospect Portfolio
Nexis Dossier
Welltok SmartReach
Yardi Investment Suite

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

LexisNexis

Founded

1970

Country

United States

Website

www.lexisnexis.com

Vendor Details

Company Name

Reputation.com

Founded

2006

Country

United States

Website

reputation.com

Product Features

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Product Features

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Local Marketing

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Alternatives

Alternatives