Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
Nexi Bloom Chat is an innovative communication platform that enables businesses to engage customers in real time through personalized, face-to-face-like chat experiences. Offering round-the-clock availability, it ensures customers always receive timely assistance via a secure, end-to-end encrypted messaging system. The platform includes features such as smart chat routing, visitor tracking, and proactive chat invitations that encourage visitors to interact with support agents. Its versatile web widget supports popular channels including WhatsApp and LINE, making it simple to meet customers where they are. Users can customize chat windows and branding to match their website, enhancing the overall customer experience. Nexi Bloom Chat also provides detailed chat analytics and unlimited chat history, empowering businesses to optimize support operations. Designed to improve agent efficiency and customer engagement, it offers dozens of integrations and mobile apps for Android and iOS. A no-obligation free trial allows businesses to explore the platform’s full capabilities before committing.
Description
AI-infused chat technology opens up new opportunities. WhosOn offers the most advanced chat features, including bots, conversational automation and advanced analytics. All of these features can be deployed in a way that suits your business.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Amazon Lex
No
Azure AI Bot Service
No
Facebook
No
Google
No
HubSpot CRM
No
HubSpot Customer Platform
No
IBM Watson
No
Microsoft Dynamics 365
No
Microsoft Teams
No
Salesforce
No
Integrations
Amazon Lex
Yes
Azure AI Bot Service
Yes
Facebook
Yes
Google
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
IBM Watson
Yes
Microsoft Dynamics 365
Yes
Microsoft Teams
Yes
Salesforce
Yes
Pricing Details
$0
Free Trial
Yes
Free Version
Yes
Pricing Details
$33.00/month/user
We have a range of Hosted, Dedicated and On-Premise options to choose from.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Nexi Bloom LLC
Founded
2024
Country
United States
Website
nexibloom.com
Vendor Details
Company Name
Parker Software
Founded
2003
Country
United Kingdom
Website
www.whoson.com
Product Features
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No
Product Features
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
Yes
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes