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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

NexStep Digital is an around-the-clock Bengali AI chatbot designed specifically for small businesses and online sellers in Bangladesh that operate via Facebook Pages. It promptly responds to customer inquiries and comments in fluent Bengali, addressing common questions related to pricing, shipping fees, and product availability within moments. Once a customer is prepared to place an order, the chatbot efficiently gathers essential information such as the customer's name, delivery address, and phone number, and consolidates the order details into a complimentary dashboard. This tool not only assists sellers in managing customer interactions but also enables them to secure orders outside of typical business hours, enhancing their operational efficiency. By streamlining communication, it allows businesses to focus on growth while ensuring customer satisfaction at all times.

Description

Svalync is an intelligent automation platform that offers businesses a way to reduce manual labor and improve operational efficiency by automating up to 90% of repetitive tasks. Its intuitive drag-and-drop workflow builder lets users easily create custom workflows that integrate seamlessly with various applications to automate key business processes such as identifying leads, content writing, HR operations, and more. One of Svalync's standout features is its Voice AI, capable of handling inbound and outbound calls, capturing critical information, and ensuring 24/7 availability without human intervention. In addition, Svalync’s AI-powered Chatbot works round-the-clock, offering fast responses and enhancing customer engagement by reducing response times and addressing inquiries automatically. The platform also includes pre-built templates to help users get started quickly, making it even easier to implement automation across diverse business functions. Whether for small teams or large enterprises, Svalync’s automation tools save time and enhance productivity, all while improving customer experience with less manual effort.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Facebook Yes 
Google Forms No 
Google Sheets No 

Integrations

Facebook No 
Google Forms Yes 
Google Sheets Yes 

Pricing Details

500 BDT/month
A 7-day free trial is followed by a subscription at 500 BDT per month.
Free Trial Yes 
Free Version No 

Pricing Details

$49/month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

NexStep Digital

Country

Bangladesh

Website

nexstepdigital.online

Vendor Details

Company Name

Svalync

Founded

2024

Country

India

Website

svalync.com

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

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