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Average Ratings 2 Ratings

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features
design
support

Description

NexStep Digital is an around-the-clock Bengali AI chatbot designed specifically for small businesses and online sellers in Bangladesh that operate via Facebook Pages. It promptly responds to customer inquiries and comments in fluent Bengali, addressing common questions related to pricing, shipping fees, and product availability within moments. Once a customer is prepared to place an order, the chatbot efficiently gathers essential information such as the customer's name, delivery address, and phone number, and consolidates the order details into a complimentary dashboard. This tool not only assists sellers in managing customer interactions but also enables them to secure orders outside of typical business hours, enhancing their operational efficiency. By streamlining communication, it allows businesses to focus on growth while ensuring customer satisfaction at all times.

Description

An eCommerce chatbot that lifts revenues from 20% to 40% when the shopper engages with Ochatbot and reduce support tickets from 25% to 45% with Ochatbot. Our Pro and Enterprise plans include an eCommerce Guarantee. Ochatbot’s robust AI chatbot features are designed for ecommerce platforms for Shopify chatbots, BigCommerce chatbots, WooCommerce chatbots and Magento chatbots as well as B2B sales and support chatbot. No code, auto install AI platform. Ochatbot engages customers to providing product recommendations, overcoming sales obstacles, upselling and cross-selling, capturing abandoned cart, and answering support questions including order tracking. Ochatbots AI chatbot communicates through NLP conversations becoming smarter over time about your products and services. The AI chatbot determines the customers AI Happiness Sentiment, Customer Reaction data along with marketing and sales insights. Ochatbot also includes 9 conversion optimization tools such as Leadbot with over 80 templates, Offer Sliders, Exit Popups, live chat and more.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

BigCommerce No 
Facebook Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
LiveChat No 
Magento No 
Shopify No 
WooCommerce No 
Zapier No 
Zendesk No 
Zoho CRM No 

Integrations

BigCommerce Yes 
Facebook No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
LiveChat Yes 
Magento Yes 
Shopify Yes 
WooCommerce Yes 
Zapier Yes 
Zendesk Yes 
Zoho CRM Yes 

Pricing Details

500 BDT/month
A 7-day free trial is followed by a subscription at 500 BDT per month.
Free Trial Yes 
Free Version No 

Pricing Details

Free
Free Plan
Basic $29
Plus $99
Pro $495
Enterprise
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

NexStep Digital

Country

Bangladesh

Website

nexstepdigital.online

Vendor Details

Company Name

Ometrics

Founded

2002

Country

United States

Website

ochatbot.com

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Product Features

Artificial Intelligence

Chatbot No 
For Healthcare No 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning No 
Multi-Language No 
Natural Language Processing No 
Predictive Analytics No 
Process/Workflow Automation No 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) No 

Chatbot

Call to Action Yes 
Context and Coherence Yes 
Human Takeover Yes 
Inline Media / Videos Yes 
Machine Learning Yes 
Natural Language Processing Yes 
Payment Integration No 
Prediction No 
Ready-made Templates Yes 
Reporting / Analytics Yes 
Sentiment Analysis Yes 
Social Media Integration Yes 

Conversational AI

Code-free Development Yes 
Contextual Guidance Yes 
For Developers Yes 
Intent Recognition Yes 
Multi-Languages Yes 
Omni-Channel Yes 
On-Screen Chats Yes 
Pre-configured Bot Yes 
Reusable Components Yes 
Sentiment Analysis Yes 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant Yes 

Conversational Marketing

Appointment Scheduling Yes 
Audience Segmentation No 
Chatbot Yes 
Email Automation No 
Group Messaging No 
Human Handover No 
Lead Distribution Yes 
Lead Qualification Yes 
Mobile Messaging No 
Multi-Channel Communication No 
Product Recommendations Yes 
Video Chat No 

eCommerce Personalization

A/B Testing Yes 
Abandoned Cart Email Yes 
Dynamic Pricing No 
Offers & Discounts Notifications Yes 
Personalized Site Navigation No 
Product Recommendations Yes 
Reporting / Analytics Yes 
Social Insights No 

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking Yes 

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