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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Surveys can be engaging and effective, yet they often fall short of expectations. Alarmingly, only 31% of market research firms believe that the data they collect is dependable. This is precisely the motivation behind the creation of Newlio. Just as emails are crafted to maximize click-through rates and websites are designed to enhance conversions, Newlio surveys are tailored to elicit genuine responses to your inquiries. If you prioritize the accuracy of your survey findings, you've found the right solution with us. The Newlio platform, when combined with an appropriate audience and well-formulated questions, consistently yields valuable insights. We cater to your audience, no matter where they are located. Uniquely, Newlio features an audience engagement score (AES) that parallels an email's spam score, allowing you to verify that your survey is fully optimized before launching. Through a sophisticated algorithmic methodology, Newlio monitors various factors such as question types, engagement duration, response trends, and a host of other metrics. This level of analysis ensures that your surveys not only reach but resonate with your target demographic.

Description

NPS Software for your business. Start collecting customer feedback by sending a simple Net Promoter Score® survey. Our automated survey platform will help increase response rates, collect actionable customer feedback, and maximize business growth. Multiple campaigns can be run to survey different audiences based on predefined schedules or events that were triggered in another application. You can combine email and in-app templates to reach customers on the channels that are most likely to respond to your surveys. You can personalize the survey templates' design and language and create a follow-up question that is based on the feedback. You can increase your response rate by using your domain and A/B testing subject lines. Also, have your audience verified for deliverability. Keep track of all the surveys sent to your audience. Workflows allow you to automate different processes and create unique scenarios.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adobe Marketo Engage No 
Artichoke No 
Basecamp No 
Drift No 
Ecwid No 
Freshdesk No 
Gmail No 
Google Analytics No 
Intercom No 
Invoice Ninja No 
Jira Work Management No 
LiveChat No 
Mailjet No 
Podio No 
Qwilr No 
RingCentral RingEX No 
Totango No 
WHMCS No 
Zoho Creator No 

Integrations

Adobe Marketo Engage Yes 
Artichoke Yes 
Basecamp Yes 
Drift Yes 
Ecwid Yes 
Freshdesk Yes 
Gmail Yes 
Google Analytics Yes 
Intercom Yes 
Invoice Ninja Yes 
Jira Work Management Yes 
LiveChat Yes 
Mailjet Yes 
Podio Yes 
Qwilr Yes 
RingCentral RingEX Yes 
Totango Yes 
WHMCS Yes 
Zoho Creator Yes 

Pricing Details

$65 per month
Free Trial No 
Free Version Yes 

Pricing Details

$39 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Newlio

Founded

2012

Country

United States

Website

www.newlio.com

Vendor Details

Company Name

Retently

Founded

2015

Country

United States

Website

www.retently.com

Product Features

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection No 
Paper Survey No 
Question Branching Yes 
Question Library Yes 
Site Intercept Survey Yes 
Skip Logic Yes 
Supports Audio / Images / Video Yes 

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools Yes 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) Yes 
Screenshot / Screen Capture No 
Surveys Yes 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management No 
Gift Card System No 
Loyalty Card System Yes 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management Yes 

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting No 
Complaint Monitoring No 
Feedback Collection Yes 
Survey Management Yes 

NPS

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