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features
design
support

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Write a Review

Description

Newired allows companies to help users find resources and answers to virtually any web application. It makes it easy for the user to learn and perform on-the-go. We will not forget that digital is first and foremost for people. -Newired makes technology more accessible by replacing any disconnected documentation, tutorial or training with contextual in place guidance and support. -Newired provides in-place support to users so they can learn by doing and understand complex content. It also supports them in ensuring process compliance in complex internal applications. -Newired can easily be installed on any web-based website or application without having to modify the code. It can also be modified to meet customer needs.

Description

Empowering your workforce is essential for them to provide exceptional service to your clients. Our omnichannel platform ensures that your employees work within a cohesive, intuitive framework that enhances the overall customer experience. By utilizing Panviva, you can minimize time spent on monotonous tasks, foster teamwork, and optimize the knowledge within your organization. We consolidate all organizational knowledge into a single, easily accessible location, motivating your staff towards achieving customer satisfaction. This means regardless of whether someone is the first or the hundredth hire, everyone can access the same reliable information. Our platform enables users to organize, share, and collaborate on materials seamlessly without navigating away from their workspace. Each team member is equipped with the necessary tools and resources to perform their duties effectively while receiving timely updates about any changes. In contrast to traditional onboarding methods that relied on classroom instruction and outdated manuals, Panviva empowers new employees to find all required information independently, ensuring they are well-prepared from day one. This innovative approach not only enhances efficiency but also contributes to a more confident and capable workforce.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Zendesk Yes 

Integrations

Salesforce No 
Zendesk No 

Pricing Details

$ 6,480 per year
Find more information on the Newired pricing page: https://ancillary-proxy.atarimworker.io?url=https%3A%2F%2Fwww.newired.com%2Fnewired-pricing%2F
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Newired

Founded

2017

Country

Italy

Website

www.newired.com/sourceforge-digital-adoption-platform/

Vendor Details

Company Name

Upland Software

Founded

2010

Country

United States

Website

uplandsoftware.com/panviva/

Product Features

Customer Engagement

Analytics Yes 
Churn Management Yes 
Communication Management No 
Community Management No 
Content Syndication Yes 
Feedback Collection Yes 
Gamification Yes 
Live Chat No 
Video Content Yes 

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

Digital Adoption Platforms

Audience Segmentation Yes 
Content Creation Yes 
Contextual Guidance Yes 
Data Validation No 
In-App Training Yes 
Launch Management Yes 
Multi-Language Yes 
Self Service Tools Yes 
Surveys & Feedback Yes 
User Onboarding Yes 

Onboarding

Course Management No 
Document Management Yes 
E-Verify / I-9 Forms No 
Electronic Forms Yes 
Electronic Signature No 
Employee Handbook Yes 
Employee Portal Yes 
File Management Yes 
Job Description Management Yes 
Orientation Management No 
Self Service Portal Yes 
Task Management No 
Tax Forms No 
Training Management Yes 

Training

Academic / Education Yes 
Asynchronous Learning Yes 
Blended Learning Yes 
Built-In Course Authoring No 
Built-in LMS No 
Certification Management No 
Corporate / Business Yes 
Learner Portal Yes 
Mobile Learning No 
Simulation Yes 
Synchronous Learning Yes 
Training Companies Yes 
eCommerce Yes 

Product Features

Digital Adoption Platforms

Audience Segmentation No 
Content Creation No 
Contextual Guidance No 
Data Validation No 
In-App Training No 
Launch Management No 
Multi-Language No 
Self Service Tools No 
Surveys & Feedback No 
User Onboarding Yes 

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization No 
Collaboration No 
Content Management Yes 
Decision Tree Yes 
Discussion Boards No 
Full Text Search No 
Knowledge Base Management Yes 
Self Service Portal Yes 

Onboarding

Course Management No 
Document Management No 
E-Verify / I-9 Forms No 
Electronic Forms Yes 
Electronic Signature No 
Employee Handbook No 
Employee Portal No 
File Management No 
Job Description Management No 
Orientation Management Yes 
Self Service Portal No 
Task Management No 
Tax Forms No 
Training Management No 

Alternatives

Alternatives

ScreenSteps Reviews

ScreenSteps

Blue Mango Learning Systems