Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
NewgenONE Digital Workplace Management enables government agencies to modernize their internal operations using a unified, AI-first digital platform. It provides a centralized environment where departments collaborate seamlessly while maintaining governance and compliance. The platform automates a wide range of administrative functions, including correspondence handling, document approvals, committee coordination, and meeting execution. By digitizing note sheets and records, organizations significantly reduce manual effort and administrative overhead. RTI, FOIA, and parliamentary queries are managed through structured workflows that ensure timely and accurate responses. NewgenONE helps allocate queries to appropriate departments and compile final outputs with precision. Integrated case and records management capabilities strengthen transparency and accountability across the organization. The platform is built on Newgen’s low-code architecture, allowing rapid customization and scalability. It integrates with modern enterprise tools while preserving data integrity. Overall, NewgenONE empowers government organizations to operate with speed, clarity, and control.
Description
RequestPro offers a robust public records request management platform that alleviates the administrative strain associated with handling numerous Freedom of Information Act (FOIA) and Public Records Act (PRA) requests. Users can manage requests received through the platform or via various other communication methods such as email, mail, fax, phone, or voicemail. The platform features predictive coding that suggests similar past requests and relevant terminology. Agencies can tailor their public-facing portals to reflect their unique branding and aesthetic. Requesters are empowered to search for information, receive real-time status updates online, and are directed towards frequently asked questions. The system also ensures the protection of sensitive information by allowing users to redact specific words, phrases, names, or any personally identifiable information while applying redactions to complete documents. Furthermore, agencies can customize lists of exempted and protected details to streamline request processing. Communication regarding requests can be sent, tracked, and managed across various departments and staff members, enhancing overall efficiency and collaboration in handling public records. This comprehensive solution ultimately transforms the way agencies engage with and respond to public records requests.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Newgen Software
Founded
1992
Country
United States
Website
newgensoft.com/solutions/industries/government/digital-workplace-management/
Vendor Details
Company Name
RequestPro
Country
United States
Website
prarequests.com/features/
Product Features
Government
Budgeting & Forecasting
No
Code Enforcement
No
Compliance Management
No
Fixed Asset Management
No
Inventory Management
No
License Issuance
No
Permit Issuance
No
Purchasing & Receiving
No
Self Service Portal
No
Taxation & Assessment
No
Utility Billing
No
Work Order Management
No