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Description
Provide an exceptional service experience to both your internal and external clients, including partners, suppliers, employees, and other key stakeholders. Oversee a wide array of service requests, spanning from disseminating updated information to processing transactions and making intricate business decisions, all facilitated by Newgen's low code digital automation platform designed for enterprise service management (ESM) scenarios. The landscape of Enterprise Content Management software has transformed over time, adapting to new and innovative content forms that emerge in professional settings, while remaining an essential component for effective business operations. Enterprise Content Management (ECM) encompasses a comprehensive array of processes and strategies aimed at capturing, managing, and delivering content efficiently. Rather than relying on a singular technology or method, ECM employs a blend of approaches to enhance vital information management. This managed information is then made accessible to employees, stakeholders, and customers, ensuring streamlined communication and effective decision-making. Ultimately, adopting robust ECM practices can significantly enhance organizational productivity and responsiveness to evolving business needs.
Description
OpenText™ eDOCS is an agile, cost-efficient, and versatile enterprise content management (ECM) solution designed for organizations that generate intricate, high-value outputs across various sectors such as Legal, Corporate Legal, Public, Energy, and Professional Services. This solution ensures that sensitive materials are effectively managed throughout their content lifecycle, while also remaining readily accessible for everyday tasks, empowering users to provide outstanding enterprise content services to their clients. The newly introduced OpenText eDOCS InfoCenter user interface prioritizes accessibility, usability, and personalization in today's flexible work environment. With a contemporary interface that allows users to customize application tiles according to their preferences, eDOCS InfoCenter enhances the adaptability and options available for user workflows. Furthermore, eDOCS InfoCenter is compatible with multiple devices and business applications, including desktops, tablets, mobiles, and web platforms, ensuring a seamless user experience across all technologies. This comprehensive approach to content management not only improves efficiency but also boosts collaboration among teams.
API Access
Has API
API Access
Has API
Integrations
BigHand Document Creation
BigHand Metadata Management
EzeScan
Foxit PDF Editor
Microsoft 365
Microsoft Excel
Microsoft OneDrive
Microsoft Outlook
Microsoft SharePoint
Microsoft Teams
Integrations
BigHand Document Creation
BigHand Metadata Management
EzeScan
Foxit PDF Editor
Microsoft 365
Microsoft Excel
Microsoft OneDrive
Microsoft Outlook
Microsoft SharePoint
Microsoft Teams
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Newgen Software
Founded
1992
Country
United States
Website
www.newgensoft.com
Vendor Details
Company Name
OpenText
Founded
1991
Country
Canada
Website
www.opentext.com/products-and-solutions/products/specialty-technologies/edocs-information-management
Product Features
Enterprise Content Management (ECM)
Archiving & Retention
Collaboration Tools
Content Lifecycle Management
Digital Asset Management
Document Management
Electronic Signature
Information Governance
Mobile Access
Search
Version Control
Workflow Management
Product Features
Enterprise Content Management (ECM)
Archiving & Retention
Collaboration Tools
Content Lifecycle Management
Digital Asset Management
Document Management
Electronic Signature
Information Governance
Mobile Access
Search
Version Control
Workflow Management
Legal Document Management
Access Controls
Archiving & Retention
Collaboration
Contract Management
Document Assembly
Document Indexing
Document Tagging
Full Text Search
Version Control