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Description
Provide an exceptional service experience to both your internal and external clients, including partners, suppliers, employees, and other key stakeholders. Oversee a wide array of service requests, spanning from disseminating updated information to processing transactions and making intricate business decisions, all facilitated by Newgen's low code digital automation platform designed for enterprise service management (ESM) scenarios. The landscape of Enterprise Content Management software has transformed over time, adapting to new and innovative content forms that emerge in professional settings, while remaining an essential component for effective business operations. Enterprise Content Management (ECM) encompasses a comprehensive array of processes and strategies aimed at capturing, managing, and delivering content efficiently. Rather than relying on a singular technology or method, ECM employs a blend of approaches to enhance vital information management. This managed information is then made accessible to employees, stakeholders, and customers, ensuring streamlined communication and effective decision-making. Ultimately, adopting robust ECM practices can significantly enhance organizational productivity and responsiveness to evolving business needs.
Description
OpenText's ECM software facilitates the connection of content with digital enterprises, thereby boosting productivity, streamlining workflows, improving governance, and managing expenses. In light of the new operational hurdles introduced by the COVID-19 pandemic, enterprise content management (ECM) systems are essential for fostering organizational resilience. These systems oversee the entire lifecycle, distribution, and utilization of information within a company, encompassing everything from initial capture to final archiving and disposal. The most effective ECM solutions, powered by content services platforms and applications, enable organizations to merge the processes responsible for generating information with a unified content management system, enhancing access to information, breaking down isolated process barriers, and ensuring that governance is consistently applied, regardless of how or where content is generated. Furthermore, as businesses continue to adapt in a rapidly changing environment, the role of ECM software becomes increasingly crucial for maintaining operational effectiveness and compliance.
API Access
Has API
API Access
Has API
Integrations
BLUE Software
DocsCorp
Grooper
Legal Suite
SYSTRAN
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Newgen Software
Founded
1992
Country
United States
Website
www.newgensoft.com
Vendor Details
Company Name
OpenText
Founded
1991
Country
Canada
Website
www.opentext.com/products/extended-ecm
Product Features
Enterprise Content Management (ECM)
Archiving & Retention
Collaboration Tools
Content Lifecycle Management
Digital Asset Management
Document Management
Electronic Signature
Information Governance
Mobile Access
Search
Version Control
Workflow Management
Product Features
Business Process Management
Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management
Content Management
Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management
Digital Asset Management
Asset Categorization
Asset Library
Asset Sharing
Brand Control
Customizable Branding
File Conversion
Metadata Management
Mobile App
Reporting/Analytics
Search Within Document
Search/Filter
Version Control
Watermarking
Workflow Management
eDiscovery
Case Analytics
Compliance Management
Discussion Threads
Document Indexing
Document Tracking
Full Text Extraction
Keyword Search
Metadata Extraction
Topic Clustering
Enterprise Content Management (ECM)
Archiving & Retention
Collaboration Tools
Content Lifecycle Management
Digital Asset Management
Document Management
Electronic Signature
Information Governance
Mobile Access
Search
Version Control
Workflow Management
Legal Document Management
Access Controls
Archiving & Retention
Collaboration
Contract Management
Document Assembly
Document Indexing
Document Tagging
Full Text Search
Version Control
Portal
Chat
Collaboration
Content Management
Document Management
File Sharing
Search