Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
A media platform that is all-in-one and Enterprise-grade to quickly gather, enrich, store and collaborate on media assets for video producers, broadcasters, and publishers. It simplifies how you can gather authentic stories and b-roll at scale both internally and externally. Automate asset tagging and moderation, review, as well as multi-platform publishing. You can standardize at scale and mitigate risks with the Set-it-and-forget-it governance model. Simplify the process of gathering authentic stories and b-roll at large scale, both internally and externally. Simplify the process of gathering authentic stories and b-roll at large scale, both internally and externally. Integrate responsive upload widgets, enforce governance, and increase transparency via email notifications. We have you covered with trimming, cropping, trimming, pillarboxing, side blurring, trimming, cropping, as well as downloading source files. All incoming assets are subject to facial, object, scene and celebrity recognition.
Description
Zendesk Gather offers a platform where customers can engage and collaborate within a community forum. There are times when customers simply desire a space to chat, and this interaction doesn't always need to involve your direct input. Consider that your customers interact with your products regularly, and their insights can be incredibly valuable. All you need to do is create an environment where they can freely share their knowledge, while still being available to offer support as needed. Zendesk Gather stands out as community forum software that facilitates this connection, enabling customers to work together alongside your business. With Gather, your customers can find the reliable assistance they’re looking for, not solely from your team. Establish a supportive environment where they can rely on one another for guidance. Encourage your customers to exchange ideas, provide feedback, and share their own strategies and tips. When more complicated problems arise, you can involve your agents to ensure that discussions remain constructive and beneficial for everyone involved. Ultimately, this approach fosters a sense of community and strengthens the relationship between your customers and your brand.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Acquia DAM (Widen)
Yes
Brightcove
Yes
Campaign Monitor
No
Getty Images
Yes
IBM Aspera
Yes
Mailchimp
No
Okta
No
Quaeris
No
Slack
No
Sunshine Conversations
No
Integrations
Acquia DAM (Widen)
No
Brightcove
No
Campaign Monitor
Yes
Getty Images
No
IBM Aspera
No
Mailchimp
Yes
Okta
Yes
Quaeris
Yes
Slack
Yes
Sunshine Conversations
Yes
Pricing Details
$150 per month
Free Trial
Yes
Free Version
No
Pricing Details
$9 per agent per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
New Spark
Founded
2018
Country
Canada
Website
www.newspark.ca
Vendor Details
Company Name
Zendesk
Founded
2007
Country
United States
Website
www.zendesk.com/gather/
Product Features
Community
Content Management
Yes
Content Moderation
Yes
Discussions / Forums
Yes
Event Management
Yes
Group Management
Yes
Ideation / Crowdsourcing
Yes
Member Directory
Yes
Membership Management
Yes
Social Media Management
Yes
Website Management
Yes
White Label
No
Contest
Awards Management
No
Blind Judging
No
Entrant Management
No
Entry Fee Processing
No
Entry Management
Yes
Forms Management
No
Fraud Detection
No
Judging Management
Yes
Scoring
Yes
Skills Contests (Photo, Essay, Design, etc)
No
Social Media Management
No
Social Promotions
No
Sweepstakes
No
Timeline Management
No
Voting Management
Yes
Digital Asset Management
Asset Categorization
Yes
Asset Library
Yes
Asset Sharing
Yes
Brand Control
Yes
Customizable Branding
No
File Conversion
Yes
Metadata Management
Yes
Mobile App
No
Reporting/Analytics
Yes
Search Within Document
Yes
Search/Filter
Yes
Version Control
Yes
Watermarking
Yes
Workflow Management
Yes
Workflow Management
Access Controls/Permissions
Yes
Approval Process Control
Yes
Business Process Automation
Yes
Calendar Management
No
Compliance Tracking
Yes
Configurable Workflow
No
Customizable Dashboard
No
Document Management
Yes
Forms Management
Yes
Graphical Workflow Editor
No
Mobile Access
No
No-Code
No
Task Management
Yes
Third Party Integrations
Yes
Workflow Configuration
Yes
Product Features
Community
Content Management
No
Content Moderation
No
Discussions / Forums
No
Event Management
No
Group Management
No
Ideation / Crowdsourcing
No
Member Directory
No
Membership Management
No
Social Media Management
No
Website Management
No
White Label
No
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No