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Description

Around 25 million engineers work across dozens of distinct functions. Engineers are using New Relic as every company is becoming a software company to gather real-time insight and trending data on the performance of their software. This allows them to be more resilient and provide exceptional customer experiences. New Relic is the only platform that offers an all-in one solution. New Relic offers customers a secure cloud for all metrics and events, powerful full-stack analytics tools, and simple, transparent pricing based on usage. New Relic also has curated the largest open source ecosystem in the industry, making it simple for engineers to get started using observability.

Description

ServiceNow Cloud Observability provides real-time visibility and monitoring of cloud infrastructure, applications and services. It allows organizations to identify and resolve performance problems by integrating data from different cloud environments into a single dashboard. ServiceNow Cloud Observability's advanced analytics and alerting features help IT and DevOps departments detect anomalies, troubleshoot issues, and ensure optimal performance. The platform supports AI-driven insights and automation, allowing teams the ability to respond quickly to incidents. Overall, the platform improves operational efficiency while ensuring a seamless user-experience across cloud environments.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AlertOps
Amazon Web Services (AWS)
Cortex
Cyral
Docker
Google Cloud Platform
Indent
Kubernetes
Microsoft Azure
NGINX
Opsgenie
PagerDuty
Slack
Zenduty
Amazon Redshift
Amazon Simple Queue Service (SQS)
CentOS
Clarive
Couchbase
Klipfolio

Integrations

AlertOps
Amazon Web Services (AWS)
Cortex
Cyral
Docker
Google Cloud Platform
Indent
Kubernetes
Microsoft Azure
NGINX
Opsgenie
PagerDuty
Slack
Zenduty
Amazon Redshift
Amazon Simple Queue Service (SQS)
CentOS
Clarive
Couchbase
Klipfolio

Pricing Details

Free
Free Trial
Free Version

Pricing Details

$275 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

New Relic

Founded

2008

Country

United States

Website

newrelic.com/lp/developerdemorequest

Vendor Details

Company Name

ServiceNow

Founded

2004

Country

United States

Website

www.servicenow.com/products/observability.html

Product Features

AIOps

Transform your business operations with New Relic's AIOps solutions, featuring a robust Incident Management software that offers a holistic approach to swiftly identifying, addressing, and resolving incidents. Tailored for large-scale enterprises, our integrated data platform consolidates telemetry data from your entire software ecosystem, equipping you with powerful full-stack analysis tools to quickly pinpoint issues and their underlying causes. With real-time monitoring, automated notifications, and flexible workflows, New Relic empowers teams to optimize incident response strategies, reduce downtime, and uphold service reliability. Enhance your incident resolution efficiency, foster team collaboration, and deliver exceptional customer experiences through New Relic's AIOps-enabled Incident Management features.

Application Development

New Relic equips developers of enterprise applications with a holistic, data-centric strategy for the planning, creation, deployment, and management of software. Our integrated data platform aggregates all telemetry information, presenting powerful full-stack analytical tools that yield profound insights across every phase of the development process. Tailored for large-scale environments, New Relic facilitates the quick detection and resolution of issues, thereby ensuring peak performance and enhanced reliability. Optimize processes and reveal the root causes of challenges, fostering ongoing enhancement and innovation. By leveraging New Relic, you can provide outstanding customer experiences, accelerate development timelines, and propel growth with unparalleled functionalities designed specifically for enterprise application development.

Access Controls/Permissions
Code Assistance
Code Refactoring
Collaboration Tools
Compatibility Testing
Data Modeling
Debugging
Deployment Management
Graphical User Interface
Mobile Development
No-Code
Reporting/Analytics
Software Development
Source Control
Testing Management
Version Control
Web App Development

Application Performance Monitoring (APM)

New Relic’s Application Performance Monitoring offers a streamlined solution for managing application performance through a cohesive platform that provides immediate insights into your complete technology infrastructure. Tailored for enterprise requirements, this tool enables decision-makers to oversee application performance, boost reliability, and improve user experience. With comprehensive features such as code-level visibility, AI-driven alerts, and Digital Experience Monitoring (DEM), along with recent advancements like AI Monitoring and Transaction 360, teams can quickly detect and address issues before they affect users. Enhance performance monitoring, unify your tools, and maximize resources to confidently drive digital transformation forward. Upgrade to New Relic APM now and stay ahead of application-related challenges.

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Bug Tracking

New Relic provides an enterprise-level Bug Tracking tool that effectively identifies, monitors, and resolves software issues. Tailored for expansive operations, our integrated data platform consolidates telemetry information from your complete technology stack, equipping you with advanced full-stack analysis capabilities to uncover problems early and identify their origins. With real-time oversight and comprehensive reporting features, New Relic allows development teams to prioritize and tackle bugs efficiently, resulting in improved software quality and enhanced user satisfaction. Optimize your development workflow, minimize downtime, and boost reliability with New Relic's sophisticated bug tracking solutions. Equip your organization to produce impeccable software with New Relic.

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

Cloud Management

New Relic's Cloud Management solutions for enterprises provide an integrated platform aimed at streamlining the oversight and enhancement of your cloud environments. Tailored for extensive operations, New Relic aggregates telemetry data from various cloud services, equipping you with robust full-stack analysis tools that deliver complete visibility into your cloud architecture. Keep track of performance, manage expenses, and ensure security with immediate insights and proactive notifications. Our sophisticated analytics empower your engineering team to pinpoint inefficiencies, anticipate potential challenges, and automate responses, guaranteeing optimal performance and reliability in the cloud. Simplify your cloud management processes, improve operational efficiency, and foster innovation through New Relic's all-encompassing cloud solutions.

Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval

Cloud Monitoring

Transform Your Cloud Monitoring Experience with New Relic. Unlock valuable insights and guarantee smooth operations. Enhance your cloud monitoring approach through New Relic’s all-encompassing observability platform tailored for software engineering professionals. Our offering delivers complete visibility into your cloud systems, applications, and services, allowing you to manage performance proactively and address potential risks. Empower your decision-making with practical insights that improve efficiency, minimize downtime, and streamline expenses. Effortlessly integrate with your current cloud systems for real-time monitoring, compliance assurance, and improved operational flexibility. Equip your organization with the capabilities to quickly identify and resolve challenges while strategically aligning cloud operations with your overarching business goals, fostering ongoing growth and innovation.

Container Monitoring

Elevate your organization's containerized infrastructure with the advanced Container Monitoring solution from New Relic. Tailored for extensive operations, our platform delivers instantaneous insights into the health, performance, and resource consumption of your containers, enabling you to streamline your operations. Regardless of whether you're utilizing Kubernetes, Docker, or alternative orchestration tools, New Relic provides thorough monitoring to support the success of your container deployments. Boost efficiency, dependability, and scalability with the robust monitoring features designed for enterprises by New Relic.

DevOps

New Relic enhances the efficiency of developers, allowing for quicker and more secure deployment of features and updates through sophisticated DevOps solutions designed for enterprises operating on a large scale. By integrating seamlessly with tools like Microsoft GitHub Copilot, New Relic provides comprehensive observability insights, automated processes, and timely alerts right in the platforms your teams are accustomed to. Increase productivity while reducing downtime through more automated and dependable deployments, and utilize closed-loop auto-remediation to address bugs swiftly. Quickly identify and resolve problems, optimize system performance, and maintain software reliability. Boost operational effectiveness and speed up deployment cycles to offer outstanding user experiences with this dependable solution for contemporary DevOps practices.

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports

Digital Experience Monitoring

New Relic empowers businesses to enhance their digital interactions at every level by integrating their complete digital landscape—spanning applications, infrastructure, networks, and user pathways—through a comprehensive Digital Experience Monitoring (DEM) solution driven by AI, which is integral to our intelligent observability platform. Our sophisticated features provide immediate, actionable insights that allow teams to avert outages, address problems swiftly, and proactively enhance customer experiences. With our usage-based pricing model, you can expand DEM throughout your technology stack to enhance user satisfaction, speed up innovation, and increase revenue—much like more than 16,000 satisfied customers have done.

Incident Management

New Relic offers a robust Incident Management software tailored for enterprises, delivering an all-encompassing approach to swiftly identify, address, and resolve incidents. Specifically created for extensive operations, our integrated data platform aggregates telemetry data from your entire software ecosystem, equipping you with potent full-stack analysis tools to quickly pinpoint problems and their underlying causes. Featuring real-time monitoring, automated notifications, and personalized workflows, New Relic empowers teams to optimize their incident response strategies, reduce downtime, and maintain high service reliability. Enhance your incident resolution efficiency, foster team collaboration, and elevate customer experiences with New Relic's cutting-edge Incident Management solutions.

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

IT Alerting

Revolutionize your organization's incident management with New Relic's IT Alerting system. Optimize your alerting workflow, guarantee prompt incident resolution, and reduce system downtime. Tailored for extensive operations, New Relic automates the alerting process, promptly informs the appropriate team members, and promotes efficient teamwork for quicker incident resolution. Enhance your IT operations and ensure continuous system functionality with New Relic's robust IT Alerting solution designed for enterprises.

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Infrastructure Monitoring

New Relic offers sophisticated monitoring solutions for Cloud and Infrastructure as a Service (IaaS) designed specifically for large-scale enterprises. Our comprehensive platform consolidates data from various IaaS and Cloud service providers, enabling real-time oversight, automated notifications, and in-depth performance analysis. Boost operational efficiency with eBPF instrumentation through New Relic eAPM, along with personalized dashboards that help maximize resource management, keep expenses in check, and maintain infrastructure stability.

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

IT Management

Revolutionize your IT management with New Relic. Gain strategic insights and enhance operational performance using New Relic's state-of-the-art observability platform, built to provide unmatched transparency and control. Our tool offers a comprehensive overview of your IT ecosystem, bringing together data from various systems to optimize operations, improve decision-making, and achieve successful business results. Track performance in real-time, detect and address issues before they escalate, and ensure efficient resource distribution through insightful analytics. Encourage collaboration between IT and business sectors, synchronize technology investments with corporate objectives, and confidently navigate the intricate landscape of contemporary IT. New Relic redefines IT management as a key driver of growth and innovation, all while ensuring streamlined operations.

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Security

Enhance IT Security with New Relic: Protect your organization with cutting-edge threat detection and robust safeguards. Boost your IT security framework using New Relic's powerful observability platform, which offers software engineers extensive visibility and control over your security environment. Our solution features real-time monitoring and sophisticated threat detection, enabling you to proactively spot and mitigate vulnerabilities before they affect your operations. Effortlessly integrate security insights into your overall IT management to maintain compliance, reduce risks, and secure essential assets. Improve your incident response strategies, streamline security processes, and align your security initiatives with your organizational goals. With New Relic, strengthen your enterprise's defenses against emerging threats and cultivate a proactive security and resilience mindset.

Anti Spam
Anti Virus
Email Attachment Protection
Event Tracking
IP Protection
Internet Usage Monitoring
Intrusion Detection System
Spyware Removal
Two-Factor Authentication
Vulnerability Scanning
Web Threat Management
Web Traffic Reporting

Log Analysis

New Relic offers a sophisticated platform specifically designed for analyzing logs, equipping businesses with immediate and relevant insights derived from their applications and infrastructure. By consolidating logs from your entire system in real-time, it delivers comprehensive visibility, allowing executives and senior management to make informed decisions more swiftly. Featuring advanced search functions, personalized dashboards, and AI-driven features, users can easily spot trends, troubleshoot problems, and enhance performance across essential systems. Streamline log management, improve operational effectiveness, and achieve a competitive advantage through actionable insights with New Relic Log Analysis.

Log Management

New Relic Log Management streamlines the process of gathering, analyzing, and responding to log data from both applications and infrastructure. Specifically designed to cater to the requirements of large enterprises, it offers immediate insights, utilizes AI for in-depth analysis, and integrates smoothly with telemetry data to expedite issue resolution. Featuring customizable dashboards and sophisticated search functionalities, this tool helps break down silos, boost visibility, and enhance operational effectiveness. Optimize your workflow and gain valuable insights with a solution that is built for compliance and can scale with ease.

Archiving
Audit Trails
Compliance Reporting
Consolidation
Data Visualization
Event Logs
Network Logs
Remediation
Syslogs
Thresholds
Web Logs

Network Monitoring

Transform your network monitoring experience with New Relic's advanced solutions. Effortlessly incorporate SNMP and flow data throughout your system for immediate visibility into performance metrics and traffic trends. Quickly identify anomalies using AI-driven alerts, enhance operational efficiency, and minimize MTTR with insightful data. Designed specifically for large enterprises, New Relic guarantees your network remains effective, dependable, and prepared for any challenge. Discover the benefits of comprehensive, integrated analysis and enhance your IT approach now.

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Observability

New Relic equips businesses with advanced observability tools that offer unparalleled insights throughout your technology ecosystem. Our AI-enhanced, integrated data platform consolidates telemetry from the user interface to the backend infrastructure, allowing for immediate insights and proactive problem-solving. Featuring sophisticated capabilities such as automated notifications, personalized dashboards, and comprehensive analysis of your entire stack, New Relic enables you to enhance performance, minimize outages, and create exceptional digital experiences. By streamlining large-scale observability, New Relic transforms your system’s data into a valuable strategic resource that fosters operational excellence and innovation. Begin your journey toward enhanced observability today.

RMM

New Relic's Remote Monitoring and Management (RMM) software provides an all-encompassing solution for overseeing and managing your enterprise IT systems from a distance. Our integrated data platform consolidates telemetry information from remote devices, equipping you with robust full-stack analytical tools that offer profound insights into system health and performance. Tailored for extensive operations, New Relic's instantaneous monitoring, automated notifications, and customizable dashboards empower you to proactively oversee and manage your infrastructure, swiftly address issues, and maintain peak performance and reliability. Streamline your remote monitoring and management processes, boost operational efficiency, and obtain actionable insights with New Relic's advanced RMM offerings, specifically designed to meet the demands of enterprises.

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Server Management

New Relic offers robust Server Management solutions designed for enterprises, delivering an all-encompassing platform to effectively oversee and enhance your server infrastructure. Specifically crafted for extensive operations, our integrated data platform consolidates telemetry from servers, equipping you with powerful full-stack analytical tools that provide in-depth insights into server performance, health, and resource use. Through features like real-time monitoring, automated notifications, and customizable dashboards, New Relic empowers you to proactively oversee your servers, streamline resource distribution, and maintain optimal performance and reliability. Transform your server management experience, boost operational efficiency, and access valuable insights with New Relic's cutting-edge Server Management solutions.

CPU Monitoring
Credential Management
Database Servers
Email Monitoring
Event Logs
History Tracking
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring

Server Monitoring

New Relic provides robust Server Monitoring solutions tailored for enterprise needs, delivering an all-encompassing platform for overseeing and enhancing your server infrastructure. Specifically crafted for large organizations, our integrated data platform consolidates telemetry data from various servers, equipped with powerful tools for in-depth full-stack analysis that reveal critical insights into server efficiency, health, and usage. With features such as real-time monitoring, automated notifications, and customizable dashboards, New Relic empowers you to actively track and manage your servers, optimize resource distribution, and maintain optimal performance and reliability. Streamline your server monitoring, boost operational effectiveness, and obtain valuable insights with New Relic's cutting-edge Server Monitoring solutions.

Session Replay

Eye Tracking
Form Analytics
Heatmaps
Mouse Tracking
Optimization Tools
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation

System Monitoring

Boost your organization's system performance using New Relic's System Monitoring tool. Acquire immediate visibility into system status, resource usage, and performance indicators to guarantee dependability and effectiveness across servers, databases, and essential elements. Tailored for extensive operations, New Relic facilitates early detection of issues, efficient problem resolution, and proactive strategies to ensure seamless system functionality. Anticipate possible interruptions and enhance your infrastructure with the cutting-edge capabilities of New Relic's System Monitoring solution.

Alerts / Notifications
Antivirus Management
Data Backup / Recovery
Device Monitoring
Inventory Management
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Risk Analysis
Server Monitoring
Service Configuration Management

Vulnerability Management

Asset Discovery
Asset Tagging
Network Scanning
Patch Management
Policy Management
Prioritization
Risk Management
Vulnerability Assessment
Web Scanning

Web Analytics

New Relic's Website Performance Monitoring equips digital leaders with the tools they need to safeguard and elevate their online revenue by ensuring their website operates at peak efficiency. This intuitive, no-code platform offers seamless, automated monitoring that consistently detects and notifies users about critical issues such as outages and sluggish load speeds, both of which can adversely affect conversion rates and customer satisfaction. By presenting actionable insights into vital metrics, including Core Web Vitals, it facilitates informed decisions to enhance user experience, refine marketing strategies, and sustain a competitive advantage. New Relic’s solution grants the necessary visibility to reduce financial losses due to subpar website performance, enhance marketing return on investment, and align digital initiatives with overall business goals.

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Website Monitoring

New Relic's Website Performance Monitoring offers digital leaders the tools they need to safeguard and improve their online revenue by ensuring peak website functionality. This intuitive, code-free solution delivers ongoing, automated surveillance that anticipates and notifies users of crucial problems such as outages and slow loading times, which can adversely affect conversion rates and customer satisfaction. By presenting actionable insights into vital metrics, including Core Web Vitals, it supports informed decision-making to enhance user experience, refine marketing strategies, and sustain a competitive advantage. New Relic's platform provides essential visibility to reduce revenue loss due to subpar website performance, boost marketing return on investment, and ensure that digital strategies align with overall business goals.

Availability Testing
Event Logs
Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Maintenance Scheduling
Performance Metrics
Real Time Monitoring
Transaction Monitoring
Uptime Reporting

Product Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

DevOps

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports

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