Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
New Era ADR is an innovative digital platform designed to enhance the dispute resolution experience by providing virtual mediation and arbitration services that prioritize efficiency, fairness, and affordability. Users can easily and securely upload necessary documents, arrange meetings, and present their cases in a virtual environment facilitated by skilled neutrals, all through an intuitive, centralized interface. By employing a flat-fee pricing structure, it offers predictability in costs, removing the stress of unpredictable legal fees. The platform boasts an impressive average resolution time of under 100 days, significantly speeding up the dispute resolution process compared to conventional approaches. Additionally, it features a rank-and-strike system for selecting neutrals, empowering parties to influence their choice in the mediation or arbitration process. New Era ADR is also SOC 2 Type 2 certified, which guarantees that it upholds rigorous standards for data security and privacy. This commitment to both user experience and security demonstrates the platform's dedication to modernizing dispute resolution in an accessible manner.
Description
Verifi stands out as a forward-thinking and trustworthy collaborator, committed to developing straightforward solutions that provide significant benefits for modern sellers, issuers, and acquirers alike. We collaborate closely with our partners to deliver adaptable solutions tailored to your business's specific requirements. Sellers can efficiently manage refunds and cancellations for both legitimate transactions and confirmed fraudulent cases, thus circumventing potential disputes. Our skilled team at Verifi expertly navigates all aspects of dispute management to enhance success rates and reclaim revenue lost through disputes. Cardholders are empowered to access detailed seller and transaction information to verify their purchases. By enriching the cardholder experience with comprehensive information available in online and mobile banking, we facilitate a smoother process. Additionally, our automated system ensures real-time resolutions for pre-disputes based on parameters set by sellers, further enhancing the cardholder journey with swift and conclusive outcomes. Issuers who are already directing dispute traffic are seamlessly connected to sellers around the globe, fostering a more efficient ecosystem. As we continue to innovate, our focus remains on creating value and improving the interactions between all parties involved.
API Access
Has API
No
API Access
Has API
No
Integrations
Amiko
No
Chargebackhit
No
MidMetrics
No
Midigator
No
NOTO 360
No
PAYARC
No
Integrations
Amiko
Yes
Chargebackhit
Yes
MidMetrics
Yes
Midigator
Yes
NOTO 360
Yes
PAYARC
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
New Era ADR
Founded
2020
Country
United States
Website
www.neweraadr.com
Vendor Details
Company Name
Verifi
Founded
2005
Country
United States
Website
www.verifi.com
Product Features
Product Features
Chargeback Management
Chargeback Dispute Management
No
Chargeback Insurance
No
Chargeback Prevention
No
Chargeback Recovery
No
For Banks / Issuers
No
For Merchants
Yes
For Suppliers / Manufacturers / Distributors
No
Fraud Detection
No
Reporting / Analytics
No