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Description
The Global Unified Commerce Ecosystem by New Black is a cooperative framework of partners committed to transforming the vision of unified commerce into a reality for retailers focused on customer experience. This initiative responds to the contemporary shopper's demand for a cohesive shopping journey across various platforms by guaranteeing clarity in transactional, inventory, and customer information throughout the entire purchasing process while also upholding stringent fiscal compliance. Realizing this level of integration necessitates improved connectivity among all systems and brand partners, working in harmony. The Global Unified Commerce Ecosystem empowers international retailers with cutting-edge solutions that not only elevate customer interactions but also foster business expansion. Furthermore, partners within this ecosystem operate on a global scale, enabling them to meet international growth aspirations while delivering consistent solutions and offering multi-lingual assistance to enhance customer engagement. Ultimately, this collaborative approach positions retailers to thrive in an increasingly interconnected marketplace.
Description
The rising demand for digital commerce from both B2B and B2C consumers imposes a significant responsibility on companies to modify their sales channels in order to surpass customer expectations. As a result, organizations must seek a cohesive commerce solution that meets the needs of all sales channels in a seamless and integrated manner. SmarterCommerce is designed from the ground up to utilize connectivity and integration to go beyond customer expectations. By allowing for greater control over the customer experience, it maximizes the value of each engagement through real-time integration with JD Edwards. Using JD Edwards as the cornerstone of commerce can facilitate a quicker path to return on investment and exceptional outcomes. SmarterCommerce instantly integrates your JD Edwards business data and processes by harnessing the advantages of integration. By providing an exceptional experience across every phase of the purchasing journey and through various sales channels, businesses can captivate their customers. Whether interacting in person, via phone, or online, customers demand excellent service and adaptable options that cater to their preferences. Meeting these expectations is essential for building lasting relationships and ensuring repeated business.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Adyen
No
Microsoft Azure
No
Pricing Details
Please contact us for details.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
New Black
Founded
2015
Country
The Netherlands
Website
www.newblack.io
Vendor Details
Company Name
Premier Group Consulting
Founded
1994
Country
United States
Website
www.smartercommerce.net
Product Features
eCommerce
CRM
Yes
Catalog Management
Yes
Channel Management
Yes
Customer Accounts
Yes
Data Security
Yes
Email Marketing
Yes
Inventory Management
Yes
Kitting
No
Loyalty Program
Yes
Mobile Access
No
Multi-Store Management
No
Order Management
Yes
Product Configurator
No
Promotions Management
Yes
Returns Management
No
Reviews Management
No
SEO Management
No
Shopping Cart
Yes
Templates
No
Headless eCommerce
API
Yes
Content Management
Yes
Conversion Tracking
Yes
Customer Touchpoints
Yes
Integrated Development Environment (IDE)
Yes
Inventory Optimization
Yes
Web/Mobile App Development
Yes
Order Management
Back Order Management
Yes
Catalog Management
Yes
Inventory Management
Yes
Order Entry
Yes
Order Fulfillment
Yes
Order Tracking
Yes
Recurring Orders
Yes
Returns Management
Yes
Shipping Management
Yes
Special Order Management
Yes
Retail Management
CRM
Yes
Commission Management
Yes
Email Marketing
Yes
Employee Management
Yes
Loyalty Program
Yes
Mail Order
No
Merchandise Management
No
Multi-Location
No
Order Management
Yes
Purchase Order Management
No
Reporting/Analytics
No
Returns Management
Yes
eCommerce
Yes
Product Features
eCommerce
CRM
Yes
Catalog Management
Yes
Channel Management
Yes
Customer Accounts
Yes
Data Security
Yes
Email Marketing
Yes
Inventory Management
Yes
Kitting
Yes
Loyalty Program
Yes
Mobile Access
Yes
Multi-Store Management
Yes
Order Management
Yes
Product Configurator
Yes
Promotions Management
Yes
Returns Management
Yes
Reviews Management
Yes
SEO Management
Yes
Shopping Cart
Yes
Templates
Yes
