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Description

The Global Unified Commerce Ecosystem by New Black is a cooperative framework of partners committed to transforming the vision of unified commerce into a reality for retailers focused on customer experience. This initiative responds to the contemporary shopper's demand for a cohesive shopping journey across various platforms by guaranteeing clarity in transactional, inventory, and customer information throughout the entire purchasing process while also upholding stringent fiscal compliance. Realizing this level of integration necessitates improved connectivity among all systems and brand partners, working in harmony. The Global Unified Commerce Ecosystem empowers international retailers with cutting-edge solutions that not only elevate customer interactions but also foster business expansion. Furthermore, partners within this ecosystem operate on a global scale, enabling them to meet international growth aspirations while delivering consistent solutions and offering multi-lingual assistance to enhance customer engagement. Ultimately, this collaborative approach positions retailers to thrive in an increasingly interconnected marketplace.

Description

PointNXT is a cloud-based Software as a Service (SaaS) platform designed to offer a comprehensive solution for retailers operating across multiple channels. This platform empowers eCommerce sellers to oversee their entire business operations from one centralized system, which simplifies workflows and improves the overall customer journey. It includes a variety of features such as inventory control, order processing, and analytics, along with seamless integration options for widely used e-commerce sites and marketplaces. The intuitive design and sophisticated automation tools of PointNXT enable retailers to boost productivity and foster growth while ensuring a frictionless shopping experience for customers across various platforms. Moreover, the platform provides a range of essential features tailored for sellers looking to optimize their operations. Some of the standout offerings for sellers include: 1. Comprehensive Inventory Management 2. Seamless Shipping API Integration 3. Dedicated ONDC Seller Application 4. Complimentary Processing for the First 1000 Orders 5. WhatsApp Shopping Bot for Client Engagement 6. Efficient Multi-Channel Retail Management 7. On-Demand E-Commerce Performance Reporting 8. Streamlined Returns Management With these features, PointNXT not only addresses the needs of modern retailers but also enhances the overall shopping experience for consumers.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Adyen Yes 
Microsoft Azure Yes 

Integrations

Adyen No 
Microsoft Azure No 

Pricing Details

Please contact us for details.
Free Trial No 
Free Version No 

Pricing Details

₹4/Order, Free 1000 Orders
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

New Black

Founded

2015

Country

The Netherlands

Website

www.newblack.io

Vendor Details

Company Name

AdaptNXT Technology Solutions Pvt. Limited

Founded

2020

Country

India

Website

pointnxt.com

Product Features

eCommerce

CRM Yes 
Catalog Management Yes 
Channel Management Yes 
Customer Accounts Yes 
Data Security Yes 
Email Marketing Yes 
Inventory Management Yes 
Kitting No 
Loyalty Program Yes 
Mobile Access No 
Multi-Store Management No 
Order Management Yes 
Product Configurator No 
Promotions Management Yes 
Returns Management No 
Reviews Management No 
SEO Management No 
Shopping Cart Yes 
Templates No 

Headless eCommerce

API Yes 
Content Management Yes 
Conversion Tracking Yes 
Customer Touchpoints Yes 
Integrated Development Environment (IDE) Yes 
Inventory Optimization Yes 
Web/Mobile App Development Yes 

Order Management

Back Order Management Yes 
Catalog Management Yes 
Inventory Management Yes 
Order Entry Yes 
Order Fulfillment Yes 
Order Tracking Yes 
Recurring Orders Yes 
Returns Management Yes 
Shipping Management Yes 
Special Order Management Yes 

Retail Management

CRM Yes 
Commission Management Yes 
Email Marketing Yes 
Employee Management Yes 
Loyalty Program Yes 
Mail Order No 
Merchandise Management No 
Multi-Location No 
Order Management Yes 
Purchase Order Management No 
Reporting/Analytics No 
Returns Management Yes 
eCommerce Yes 

Product Features

Inventory Management

Alerts/Notifications No 
Barcoding / RFID No 
Forecasting No 
Inventory Optimization No 
Kitting No 
Manufacturing Inventory Management No 
Mobile Access No 
Multi-Channel Management No 
Product Identification No 
Reorder Management No 
Reporting/Analytics No 
Retail Inventory Management No 
Supplier Management No 
Warehouse Management No 

Order Management

Back Order Management No 
Catalog Management No 
Inventory Management No 
Order Entry No 
Order Fulfillment No 
Order Tracking No 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

Returns Management

3PL / ERP Integration No 
Automated Exchanges No 
Branded Experience No 
Custom Return Policy No 
Inventory Management No 
One-Click Returns Processing No 
Returns Analytics No 
Shopper Self-Service No 
Smart Data Collection No 

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