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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

An integrated solution for automated discovery, documentation, password rotation, and diagram creation. Rely on us to handle site assessments. The Network Glue collector identifies every device on your clients' networks, regardless of the manufacturer. It also uncovers Active Directory setups, detailing the AD role for each workstation and server while seamlessly importing AD users from both on-premises and hybrid infrastructures. No more overlooked devices or missing user data. All network devices, alongside user information from Azure AD and Active Directory—be it cloud, hybrid, or on-premises—are systematically documented and refreshed in IT Glue. This also encompasses virtual network components for Hyper-V and VMware environments. Recognizing that not everyone has a knack for design, let Network Glue create intricate network diagrams on your behalf. With distinctive icons that facilitate quick understanding of network layouts, these diagrams are fully synchronized with IT Glue, ensuring that relevant information is readily accessible when a device icon is selected. Moreover, our solution significantly enhances operational efficiency, allowing IT teams to focus on other critical tasks while maintaining accurate network documentation.

Description

Every SiteGlue Chatbot account includes our default lead capture conversation process, which enables immediate engagement with website visitors, collects vital customer details, and promptly sends hot lead notifications to you and your team via email. This conversation flow is tailored to uncover the specific needs of potential customers while allowing them to either Request an Appointment or Get Questions Answered. Regardless of the choice made, your AI-Powered Live Chat agent will collect essential customer information such as name, phone number, and email address, ensuring you receive timely email alerts about hot leads for follow-up through phone calls, texts, or emails via the SiteGlue Dashboard. By signing up today, you can set up AI-Powered Live Chat on your website as early as tomorrow. Utilize one of our ready-made, industry-specific chatbot templates to address frequently asked questions, obtain contact details, and efficiently direct hot leads to your phone, email, and CRM, providing seamless service around the clock, every day of the week. Experience the advantages of enhanced customer engagement and streamlined communication with our innovative solutions.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Active Directory Yes 
BrightGauge Yes 
Datto SaaS Protection Yes 
Domotz Yes 
Graphus Yes 
HaloPSA Yes 
IT Glue Yes 
Kaseya VSA Yes 
Liongard Yes 
LogMeIn Central Yes 
LogicMonitor Yes 
Microsoft 365 Yes 
Narmada Yes 
QuickPass Visitor Management Yes 
R1Soft Server Backup Manager Yes 
ScalePad Yes 
ServiceNow Yes 
ThreatLocker Yes 
Unitrends MSP Yes 
vCIOToolbox Yes 

Integrations

Active Directory No 
BrightGauge No 
Datto SaaS Protection No 
Domotz No 
Graphus No 
HaloPSA No 
IT Glue No 
Kaseya VSA No 
Liongard No 
LogMeIn Central No 
LogicMonitor No 
Microsoft 365 No 
Narmada No 
QuickPass Visitor Management No 
R1Soft Server Backup Manager No 
ScalePad No 
ServiceNow No 
ThreatLocker No 
Unitrends MSP No 
vCIOToolbox No 

Pricing Details

$29 per month
Free Trial No 
Free Version No 

Pricing Details

$15.00/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

IT Glue

Country

United States

Website

www.itglue.com/networkglue/

Vendor Details

Company Name

LokalMotion

Founded

2016

Country

United States

Website

getsiteglue.com

Product Features

Network Mapping

Color Codes / Icons No 
Compliance Management No 
Device Auto Discovery No 
Hierarchical Mapping No 
Location-Based Mapping No 
Map Exporting No 
On-Demand Mapping No 
Reporting/Analytics No 
Self-Updating Maps No 
Web Traffic Reporting No 

Product Features

Customer Service

Alerts / Escalation Yes 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat Yes 
Performance Metrics No 
Queue Management Yes 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

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