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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Netiquette's Customer Relationship Management System (CRM) is a cloud-based solution that seamlessly integrates sales force automation with customer service management functionalities. This software also serves as a help desk tool, featuring a comprehensive support ticketing system that allows support agents to efficiently monitor and resolve customer inquiries. With the personalized capabilities of Netiquette CRM, businesses can develop in-depth customer profiles and track order histories, enabling the identification of consumer behavior patterns and new sales opportunities. As a result, companies can gain valuable insights into customer preferences and respond to their needs more effectively through Netiquette CRM. Additionally, this software fosters improved client retention by offering tailored experiences and aims to enhance overall customer service while simultaneously lowering operational expenses. Ultimately, implementing Netiquette CRM can lead to a more organized and responsive approach to customer relationship management.

Description

Savoy Systems specializes in developing top-notch software solutions, setting ourselves apart through exceptional customer support. At the core of our platform, Oscar, is ticketing, equipping you with comprehensive tools to sell tickets seamlessly, whether online or in person. With over a decade of experience, we have proudly assisted independent cinemas and theaters, with more than 100 venues across the UK utilizing our innovative software. Established in 2006, Oscar has emerged as a significant player in the ticketing software industry. However, Oscar’s capabilities extend beyond ticket sales; it also monitors customer behaviors, manages café and bar operations, oversees inventory, facilitates ticket sales around the clock, and sends reminders to your Friends for membership renewals, all while offering insightful analytics. Our commitment to enhancing the ticketing process places us in a unique position to serve our clients effectively and efficiently.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

$2000 one-time payment
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Netiquette

Founded

2006

Country

Singapore

Website

www.netiquette.com.sg/netiquette-crm.html

Vendor Details

Company Name

Savoy Systems

Founded

2006

Country

United Kingdom

Website

www.savoysystems.co.uk

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging No 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management No 

Product Features

Ticketing

Barcode / Ticket Scanning Yes 
Box Office Management No 
Concessions Management Yes 
Customer Database Yes 
Event Management No 
Fundraising Management No 
General Admission No 
Kiosk Ticketing No 
Mobile Ticketing No 
Online Ticketing Yes 
Onsite Ticketing Yes 
POS Yes 
Print-at-Home No 
Reserved Seating Yes 
Season Tickets No 
Ticket Brokering No 
VIP & Discount Tickets Yes 

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