Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Netiquette's Customer Relationship Management System (CRM) is a cloud-based solution that seamlessly integrates sales force automation with customer service management functionalities. This software also serves as a help desk tool, featuring a comprehensive support ticketing system that allows support agents to efficiently monitor and resolve customer inquiries. With the personalized capabilities of Netiquette CRM, businesses can develop in-depth customer profiles and track order histories, enabling the identification of consumer behavior patterns and new sales opportunities. As a result, companies can gain valuable insights into customer preferences and respond to their needs more effectively through Netiquette CRM. Additionally, this software fosters improved client retention by offering tailored experiences and aims to enhance overall customer service while simultaneously lowering operational expenses. Ultimately, implementing Netiquette CRM can lead to a more organized and responsive approach to customer relationship management.
Description
Savoy Systems specializes in developing top-notch software solutions, setting ourselves apart through exceptional customer support. At the core of our platform, Oscar, is ticketing, equipping you with comprehensive tools to sell tickets seamlessly, whether online or in person. With over a decade of experience, we have proudly assisted independent cinemas and theaters, with more than 100 venues across the UK utilizing our innovative software. Established in 2006, Oscar has emerged as a significant player in the ticketing software industry. However, Oscar’s capabilities extend beyond ticket sales; it also monitors customer behaviors, manages café and bar operations, oversees inventory, facilitates ticket sales around the clock, and sends reminders to your Friends for membership renewals, all while offering insightful analytics. Our commitment to enhancing the ticketing process places us in a unique position to serve our clients effectively and efficiently.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
$2000 one-time payment
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Netiquette
Founded
2006
Country
Singapore
Website
www.netiquette.com.sg/netiquette-crm.html
Vendor Details
Company Name
Savoy Systems
Founded
2006
Country
United Kingdom
Website
www.savoysystems.co.uk
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
Yes
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
No
Product Features
Ticketing
Barcode / Ticket Scanning
Yes
Box Office Management
No
Concessions Management
Yes
Customer Database
Yes
Event Management
No
Fundraising Management
No
General Admission
No
Kiosk Ticketing
No
Mobile Ticketing
No
Online Ticketing
Yes
Onsite Ticketing
Yes
POS
Yes
Print-at-Home
No
Reserved Seating
Yes
Season Tickets
No
Ticket Brokering
No
VIP & Discount Tickets
Yes