Average Ratings 2 Ratings
Average Ratings 0 Ratings
Description
Netigate's online survey platform for EX and CX allows you to create surveys, distribute them to the right audiences, and measure your metrics and performance over time. With servers in the EU, Netigate is 100% GDPR-compliant.
Get actionable insights from customers, employees, and stakeholders in real time. With Netigate you can create your surveys quickly with customisable templates and distribute your surveys at various touch points
Link survey data to your own databases via API interface and trigger instant actions e.g. in the event of negative feedback. You can easily share survey reports across your organisation.
Specialising in CX and EX feedback, Netigate is the complete solution for companies.
Description
Surveys hosted on WebsiteGear servers come with real-time analytics, a secure password-protected account, and an intuitive web-based interface. The WYSIWYG (What You See Is What You Get) editor, which includes a built-in spell checker, allows users to effortlessly enhance their surveys by adding rich text, images, or flash videos without needing any HTML, Javascript, or Flash coding skills. Initiating a new survey is incredibly simple; users can either choose from a variety of pre-designed sample survey templates tailored to specific industries or replicate an existing survey within their account. Additionally, users can adjust the time zone settings to ensure that response recording aligns accurately with their local time, enhancing the precision of the survey results. A selection of survey palettes is available, enabling the creation of a polished appearance without requiring additional coding efforts. Furthermore, users have the flexibility to customize all text elements, including error messages and button labels, to match their branding, and can even substitute text with their own button images. To further personalize each survey, users can upload their company logo, ensuring brand consistency throughout the survey experience. Overall, the platform is designed to make survey creation not only straightforward but also visually appealing and tailored to each user's specific needs.
API Access
Has API
No
API Access
Has API
No
Integrations
Startdeliver
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$10 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Netigate
Founded
2005
Country
Sweden
Website
www.netigate.net
Vendor Details
Company Name
WebsiteGear
Founded
2008
Country
United States
Website
www.websitegear.com
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Survey
Custom Survey URLs
Yes
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
Yes
Paper Survey
Yes
Question Branching
Yes
Question Library
Yes
Site Intercept Survey
Yes
Skip Logic
Yes
Supports Audio / Images / Video
Yes
Product Features
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
Yes
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
Yes
Supports Audio / Images / Video
No