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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our cutting-edge fraud prevention system meticulously evaluates every user to identify and eliminate potentially harmful ones while ensuring a seamless experience for your genuine customers. This process occurs effortlessly and in real-time, allowing you to gain insights into your users across your website and mobile applications on both Android and iOS. By utilizing our highly accurate financial transaction fraud detection tools, you can enhance your acceptance rates and significantly lower your fraud and chargeback ratios. There’s no need for manual reviews unless absolutely necessary, meaning your customers are not disrupted, and you receive robust fraud protection. We focus on delivering more legitimate transactions by effectively thwarting fraudsters with exceptional accuracy. Our solution not only provides a competitive advantage but also guarantees effectiveness across various platforms, including web browsers and native mobile applications. By identifying fraudulent activities and preventing them, we safeguard your operations against over 100 pertinent fraud tactics, continually updating our strategies to keep pace with the constantly changing landscape of fraud. Additionally, our commitment to innovation ensures that your business remains protected against emerging threats in real-time.

Description

Fraud within contact centers constitutes a massive financial issue, amounting to billions of dollars annually. Alarmingly, only one in 770 fraudulent calls manages to reach agents, highlighting a significant challenge. This creates a constant struggle between fraudsters and call center representatives as they strive to outwit one another. In the Interactive Voice Response (IVR) system, about one in 390 accessed accounts falls prey to fraudulent attacks. The repercussions of such fraud not only affect a company’s financial standing but also influence customer satisfaction and overall brand reputation. Pindrop® offers a comprehensive, multifactor, real-time solution to combat fraud, assessing calls made to the contact center by examining various factors including voice, device, and behavior, which enables the detection of up to 80% of phone channel fraud, forecasts potential fraud risks up to 60 days ahead, and provides an extensive view of cross-channel fraud. By assessing call and account risk within the IVR, businesses can effectively thwart data breaches, account takeovers, and fraud across multiple channels. Moreover, organizations can receive immediate alerts about the risk associated with each call, equipping agents with real-time information to identify and manage potentially fraudulent interactions more effectively.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon Connect No 
Amazon Web Services (AWS) No 
CREDITONLINE Yes 
Genesys Cloud CX No 
GigaSECURE No 
Gigamon No 
InteractionSync No 
Verizon Cloud No 

Integrations

Amazon Connect Yes 
Amazon Web Services (AWS) Yes 
CREDITONLINE No 
Genesys Cloud CX Yes 
GigaSECURE Yes 
Gigamon Yes 
InteractionSync Yes 
Verizon Cloud Yes 

Pricing Details

$0.03 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Nethone

Country

Poland

Website

nethone.com

Vendor Details

Company Name

Pindrop

Founded

2011

Country

United States

Website

www.pindrop.com/solutions/anti-fraud/

Product Features

Fraud Detection

Access Security Management No 
Check Fraud Monitoring No 
Custom Fraud Parameters No 
For Banking No 
For Crypto No 
For Insurance Industry No 
For eCommerce No 
Internal Fraud Monitoring No 
Investigator Notes No 
Pattern Recognition No 
Transaction Approval No 

KYC

Machine Learning

Deep Learning No 
ML Algorithm Library No 
Model Training No 
Natural Language Processing (NLP) No 
Predictive Modeling No 
Statistical / Mathematical Tools No 
Templates No 
Visualization No 

Alternatives

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