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Average Ratings 0 Ratings
Description
Cisco Partners automates customer success management
Coming Summer 2021 -- Netformx SuccessXpert, a Cisco Partner-ready Customer Success Management Platform that allows Customer Success and Customer Experience Teams to continuously manage their Customer Experiences (CX) to:
Calculate the customer success scores automatically
Customers can simplify and scale their interactions according to their customized playbooks.
Send customized Notifications and Alerts
Follow these steps to ensure that Lifecycle Incentive rewards can be earned and paid
Assure that the customer's business goals are achieved
Follow the Cisco CX Advanced Specialization automation tools requirements
Automated Cisco data feeds available, eliminating the need for manual uploads
SuccessXpert was created for Cisco Partners in conjunction with Cisco Partners. It is built with Netformx' proven track records of enabling Cisco Partners with industry-leading data collection, correlation, analysis, and insights.
Description
Walleett serves as a comprehensive solution, akin to Apple Wallet and Google Wallet, specifically designed for B2B software vendors to easily incorporate mobile wallet features for their clients within a matter of weeks, eliminating the need for a dedicated Wallet team..
This approach not only simplifies deployment but also enhances the overall customer experience : The software vendor can upsell animation services or give access to the clients so they can get autonomy and animate their audiences themselves.
Walleet allows point of sale, loyalty programs, ticketing, and access control to seamlessly integrate via a singular and documented REST API, enabling them to manage all end-customers from a unified multi-tenant environment.
Walleett also monitors updates to Apple and Google APIs, allowing your development team to concentrate solely on enhancing your primary product offerings.
While Walleett manages the backend infrastructure discreetly, your end-customers retain their status as the official issuers.
The pricing model is straightforward, with transparent per-pass fees, devoid of any concealed charges or long-term commitments.
Additionally, the platform adheres to GDPR regulations and is hosted within Europe, ensuring data compliance, and it is available in multiple languages, including French, English, and Spanish, catering to a diverse user base.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Apple Wallet
No
Google Wallet
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Netformx
Founded
1994
Country
United States
Website
www.netformx.com/products/successxpert/
Vendor Details
Company Name
Interstrat
Founded
2026
Country
France
Website
walleett.com
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Customer Success
Account Alerts
No
Account Management
No
Communication Management
No
Customer Engagement
No
Customer Lifecycle Management
No
Health Score
No
Onboarding
No
Revenue Management
No
Usage Tracking / Analytics
No
Win / Loss Analysis
No