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ease
features
design
support

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Write a Review

Description

Cisco Partners automates customer success management Coming Summer 2021 -- Netformx SuccessXpert, a Cisco Partner-ready Customer Success Management Platform that allows Customer Success and Customer Experience Teams to continuously manage their Customer Experiences (CX) to: Calculate the customer success scores automatically Customers can simplify and scale their interactions according to their customized playbooks. Send customized Notifications and Alerts Follow these steps to ensure that Lifecycle Incentive rewards can be earned and paid Assure that the customer's business goals are achieved Follow the Cisco CX Advanced Specialization automation tools requirements Automated Cisco data feeds available, eliminating the need for manual uploads SuccessXpert was created for Cisco Partners in conjunction with Cisco Partners. It is built with Netformx' proven track records of enabling Cisco Partners with industry-leading data collection, correlation, analysis, and insights.

Description

Walleett serves as a comprehensive solution, akin to Apple Wallet and Google Wallet, specifically designed for B2B software vendors to easily incorporate mobile wallet features for their clients within a matter of weeks, eliminating the need for a dedicated Wallet team.. This approach not only simplifies deployment but also enhances the overall customer experience : The software vendor can upsell animation services or give access to the clients so they can get autonomy and animate their audiences themselves. Walleet allows point of sale, loyalty programs, ticketing, and access control to seamlessly integrate via a singular and documented REST API, enabling them to manage all end-customers from a unified multi-tenant environment. Walleett also monitors updates to Apple and Google APIs, allowing your development team to concentrate solely on enhancing your primary product offerings. While Walleett manages the backend infrastructure discreetly, your end-customers retain their status as the official issuers. The pricing model is straightforward, with transparent per-pass fees, devoid of any concealed charges or long-term commitments. Additionally, the platform adheres to GDPR regulations and is hosted within Europe, ensuring data compliance, and it is available in multiple languages, including French, English, and Spanish, catering to a diverse user base.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Apple Wallet No 
Google Wallet No 

Integrations

Apple Wallet Yes 
Google Wallet Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Netformx

Founded

1994

Country

United States

Website

www.netformx.com/products/successxpert/

Vendor Details

Company Name

Interstrat

Founded

2026

Country

France

Website

walleett.com

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Customer Success

Account Alerts No 
Account Management No 
Communication Management No 
Customer Engagement No 
Customer Lifecycle Management No 
Health Score No 
Onboarding No 
Revenue Management No 
Usage Tracking / Analytics No 
Win / Loss Analysis No 

Product Features

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