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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

In the current demanding work environments, companies are increasingly recognizing the advantages of utilizing mass notification technology. NetSupport Notify serves as an effective tool designed to send one-way alerts and notifications to desktop users that are mandatory, ensuring they cannot be overlooked or postponed. This system is scalable to accommodate large organizations with numerous locations and provides instantaneous updates on notifications and their acknowledgments, along with the capability to send pre-scheduled alerts. Easy to set up and operate, NetSupport Notify stands out as an ideal solution for communication and alerting over LAN or WAN networks. Its specialized local notification gateways ensure smooth message transmission across various network segments or remote sites without requiring any alterations to network settings or switch configurations. As a comprehensive mass notification system that delivers quick and dependable alerts, NetSupport Notify allows for different priority levels, personalization, and various delivery methods. With its user-friendly interface and robust features, it effectively enhances organizational communication.

Description

Thena serves as a customer engagement solution tailored for Slack, effectively monitoring shared channels with customers. It streamlines the organization of these channels through request identification, integrates seamlessly with internal tools, facilitates customer escalations, sends notifications to teams, and conducts behavioral analysis to enhance interactions. This comprehensive approach ensures that teams can respond promptly and effectively to customer needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Slack No 

Integrations

Slack Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

NetSupport

Founded

1989

Country

United Kingdom

Website

www.netsupport-inc.com

Vendor Details

Company Name

Thena

Founded

2018

Country

United States

Website

www.thena.ai

Product Features

Push Notifications

A/B Testing No 
Analytics No 
Campaign Segmentation No 
Contextual Targeting No 
Device Targeting No 
Expiry Notifications No 
Geo Targeting No 
Mobile Notifications No 
Notification Scheduling Yes 
Visual Notifications Yes 
Web Notifications No 

Product Features

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

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